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2 replies to this topic

#1 DaneClark

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Posted 04 June 2017 - 08:57 AM

I don't know that much about computers. What I do know is that I have a Toshiba laptop that has whatever version of windows was the most recent as of 2014. It keeps doing this thing where it gets stuck on a black screen after I sign in. I can't get the task manager to appear. When my computer boots up it doesn't have that screen where it says to press F8 to go into safe mode.

Edited by DaneClark, 04 June 2017 - 08:58 AM.


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#2 hamluis

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Posted 04 June 2017 - 10:00 AM

Specific model?  Your documentation (bill, shipping document, user guide) should provide such.

 

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#3 dc3

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Posted 04 June 2017 - 11:09 AM

Try booting into Safe Mode.

 

Start the computer and immediately start tapping the F8 key and continue till the Advanced Boot Options opens.  See the image below.

 

abow7_zpsc072f26e.png              

 

Use the up or down key to navigate to Safe Mode, select this by pressing Enter.

 

Let us know if Windows operates properly there.  The is a native graphics driver used which will give an appearance similar to images in your Sunday funnies in the paper, this is normal for Safe Mode.
 


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