I can't connect to the Windows app store or install themes.
I just reinstalled Windows 10. I added and verified an outlook.com address for the computer, but I'm using an unrelated user name and password to log on to the the computer.
When I try to add a theme through personalization or add apps through the store, I get a pop-up that says that the page cannot be loaded. Code: 0x80131505, CV: yptIss2cSkiyvyRD.
The computer's time and date are accurate. WSReset did not work. I'm running AVG and PrivateFirewall.
Any suggestions or help would be greatly appreciated.