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Computer Won't Start Up, Help!


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#1 julie.connor

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Posted 09 September 2006 - 05:02 AM

I am by no means an expert so I'll have to explain this as well as I can (sorry if it sounds dumb!)
Since I got a shiny new laptop my old pc has thrown a strop and won't start up. When i turn it on there is no 'bleep' and the screen remains blank. I opened her up and had a fiddle, checked everything was connected snugly, removed some dust, to no avail. Tried this several times, switched it on after a last desperate attempt and it started up! It has run well for about a week, and now has failed again.

The pc is about 5 years old but had a new power supply early last year and a new hard drive 1 year ago. I am running XP (professional i think.... not sure since all discs are long gone and i haven't used it for a bit). I think the hard drive isn't starting up, what can I do? I have donated the computer to my husband who isn't very computer savvy, and he can't cope with these 'glitches' so I would like any advice which might help! Thanks.

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#2 killmypc

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Posted 09 September 2006 - 09:13 AM

Welcome julie.connor,

There are a lot of good people at BC, be patient, and someone will help you.

I had this problem not long ago, and it turned out to be a simple fix.

If you have not done so already, 're-seat' ALL cards, and cable connections. If your computer had been moved, the slightest flex in the board can cause a bad connection...

After I unplugged everything, and plugged it all back in (one at a time!!), mine worked fine.

Hope that helps...

#3 killmypc

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Posted 09 September 2006 - 09:59 AM

:thumbsup: Would you believe.....a friend of mine JUST called me with the SAME problem...when it rains, it pours!!

#4 Enthusiast

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Posted 09 September 2006 - 10:18 AM

What you described sounds like a hardware problem rather than software.

Try disconnecting all the power supply's connections and reconnecting them snugly.

The fact that nothing happened when you powered the system on points to a problem either with the power supply or the on switch or possibly the motherboard because after you did some moving of the wiring (and to some degree some movement of the motherboard by moving the wiring) it powered up.

Make sure the power cable itself is firmly plugged in (and getting power from the wall outlet) and providing power - sometimes the most basics are the cause of problems. You can test the power cord by using it as an extension cord and pluging a lamp into it.




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