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Microsoft Visual C++ Runtime Errors


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8 replies to this topic

#1 Mancunian_Nick

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Posted 09 September 2006 - 03:38 AM

Hello.

Basically I have recently 'recovered' from the VirusBurst trojan and after several hours managed to use a program from one of the forums to get rid of it. Sadly, however, since then a number of my programs no longer work and I get this Microsoft Visual C++ Runtime Error followed by the name of the program (not one specific one but several it would seem so it's not the explorer.exe one I've read quite a bit about OR the office/Symantec/Norton one(s)) and lastly followed by The application has requested the runtime to terminate it in an unusual way.

I have spent ages trying to search for a solution. I'm no expert with computers, especially register stuff, although I'd say I have plenty of experience in using/configuring them.

Can anyone advise me please? Please bear in mind I have another problem too - and I'm going to be honest about this so PLEASE don't shoot me down in flames. When I bought my PC (Emachines 770) new 3 or 4 years ago, I purchased with it an OEM version of Windows XP Home Edition. I have the sticker on the front of my desktop even now. HOWEVER, the only disks I was supplied with was a double CD containing an image of the entire machine. This meant if I needed to change some settings which required the Windows CD, I was unable to use it. Also if I had a problem, I had to COMPLETELY reinstall the entire O/S etc from scratch. I therefore obtained a copy from a friend which I've been using but with the new checking software Microsoft are using, it obviously doesn't appear as genuine, which technically/officially it isn't, although I AM eligable to use it - I was never supplied with the original XP CDs that's all. So using Windows Update to obtain the Runtime updates isn't possible for me, at least not from Microsoft's site.

I did have the Google Toolbar, although have now uninstalled it, having read somewhere else this CAN cause it, although I have my doubts and it certainly hasn't cured it in my case. Infact this morning's AVG antivirus found THREE trojans and I'm not even sure if those were real or not. But more problems but at least those are getting deleted/vaccinated, or at least I hope they are, but if I can get this fixed first, I can worry about the other stuff later. :thumbsup:

Can anyone PLEASE help/advise? I've also got the Hijackthis program so I will post a new log and hope it helps. Please let me know if there's anything else needed - ie Ewido log?

Thank you in anticipation. Nick

Logfile of HijackThis v1.99.1
Scan saved at 09:35:39, on 09/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Adware + Comp fixes etc\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: Protection Bar - {fe2d25c1-c1db-4b5e-9390-af1cb5302f32} - C:\Program Files\X Password Manager\iesplugin.dll (file missing)
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.bingoboogie.co.uk
O16 - DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} (TNSClicker.Clicker) - http://www.shopandscan.com/TNSClicker.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers...ll/pinstall.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1135369792703
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows...ggPublisher.exe
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MSN Music Mediabar) - http://sib1.od2.com/common/musicmanager/in...nagerPlugin.CAB
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Boonty Games - BOONTY - C:\Program Files\Common Files\BOONTY Shared\Service\Boonty.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

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#2 OldTimer

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Posted 09 September 2006 - 08:01 PM

Hello Mancunian_Nick and welcome to the BC HijackThis forum. I do not see any active signs of viruses or malware in the log. There is 1 item whose file is gone already from a rogue protection program so let's remove the left-over entry.

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O3 - Toolbar: Protection Bar - {fe2d25c1-c1db-4b5e-9390-af1cb5302f32} - C:\Program Files\X Password Manager\iesplugin.dll (file missing)
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Another item to consider removing is Boonty Games. They are considered to have a very poor Privacy Policy. See here for details: http://www.castlecops.com/o23list-1744.html

Other than that the log has no problems. If you are having problems with the Visual C++ runtime then it can be downloaded here: http://support.microsoft.com/default.aspx?...kb;en-us;259403

or, depending on what version you need follow the links on that page. There is no WGA validation needed.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 Mancunian_Nick

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Posted 09 September 2006 - 08:48 PM

Hi OT. Thank you very much for the kind welcome and for the help/advice you have given me. I'll do everything you say and let you know how things go. Fingers crossed this will cure everything now. I'm sure it's not the programs themselves which are the problem but something else, prob a corrupt/missing file somewhere in the Visual C++ library files I'm guessing (I'm no techie expert - which is why I'm here! lol) so updating them will be a good thing I'm sure.

All the best for now
Nick

#4 Mancunian_Nick

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Posted 10 September 2006 - 06:17 AM

Hello again OT. Ok I've done what you suggested and agree totally what you said/suggested about Booty Games. I hope I've deleted everything there, despite the warnings that add/remove programs doesn't work. Had to delete 2 folders in Program Files\Common Files by hand so hope that's ok too. I also tried deleting Real Arcade and got another Runtime Error from Visual C++ Runtime Library, this time -

Assertion Failed!

Program: gram Files\Real\Real_Arcade\Update\Rnuninst.exe
File:.\win\regserver.cpp
Line:188

Expression: (Result==ERROR_SUCCESS)II (Result=ERROR_FILE_NOT_FOUND)

For information on how your program can cause an assertion
failure, see the Visual C++ documentation on asserts.

(Press retry to debug the application - JIT must be enabled)

There were 3 buttons - abort, retry and ignore. I pressed retry and that time it seemed to delete. Also those 'special' characters above are probably only representations and not accurate, but assume you'll know that. I don't have any documentation for Visual C++ and to be honest probably wouldn't understand it if I did. I downloaded that vcredist file you gave me the link for and after I'd done the other things, tried running it. It asked for a location to unpack so I created a sub folder and it extracted a vcredist Win32 Cabinet self-extractor file but I've tried opening it and running it but nothing *APPEARS* to happen with it. I'm still getting the runtime errors I mentioned before. Any suggestions please, OT?

Anyway I'll post this now then I'll do another HJT file for you and await your next reply with great interest. Thank you again for all your help and assistance with this. It's VERY much appreciated, Sir. :thumbsup:

#5 Mancunian_Nick

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Posted 10 September 2006 - 06:20 AM

Logfile of HijackThis v1.99.1
Scan saved at 12:17:32, on 10/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Adware + Comp fixes etc\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.bingoboogie.co.uk
O16 - DPF: {0CFA086E-6336-4D95-B6AA-90F564E99631} (TNSClicker.Clicker) - http://www.shopandscan.com/TNSClicker.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers...ll/pinstall.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1135369792703
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows...ggPublisher.exe
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MSN Music Mediabar) - http://sib1.od2.com/common/musicmanager/in...nagerPlugin.CAB
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

#6 OldTimer

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Posted 10 September 2006 - 09:30 AM

Hi Mancunian_Nick. If the VC errors you are getting point to cpp files then the problem should not be with the VC runtime but rather with the application(s) themselves. The cpp files are the source for the application and do not have anything to do with the runtime files. Try reinstalling the application(s) where you are getting the errors from.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#7 Mancunian_Nick

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Posted 10 September 2006 - 11:55 AM

Hello again OT. Actually that unusual/strange error I got when trying to delete RealArcade is the only time I've seen/got that message that refers to a cpp file. I don't know one of those are (going to Google it in a moment) but otherwise it's still that 'usual' runtime error I mentioned.

I wasn't sure if it was DirectX or Java or whatever that needed re-installing/repairing but so far I've been unable to find the ones for XP and it seems from looking that I'm actually running Windows XP Pro rather than Home Edition. Didn't realise that but it's not going to make any difference. Anyway as you suggest, I'll try installing the programs/games again and see what happens.

Thanks again for now
Nick

#8 Mancunian_Nick

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Posted 10 September 2006 - 02:11 PM

Hello again OT. Just to let you know I did as you suggested - I uninstalled the 2 programs that were giving me the runtime errors - at least the 2 I knew about. Before reinstalling them I again downloaded the dotnetfx.exe file to install the Visual Runtime Library v2.0 and during installation (intending to install over the top to replace any lost or corrupted files etc) it told me a previous installation was only partially completed (first I knew of it!) and offered me the chance to roll back before re-installing. I did this and hey presto, everything's now working just fine! Phew! Took long enough but at least it's sorted now so thank you VERY much. Now I can get on with playing my game again as well as not having to spend all this time searching, installing and debugging etc :D

Take care and appreciate all your help and advice very much.

All the best for now
Nick

#9 OldTimer

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Posted 10 September 2006 - 08:20 PM

Hi Mancunian_Nick. Glad to hear things are now running normally again. In that case I will now close this topic. If you have any new malware related questions or issues please start a new topic.

Cheers and Game On!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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