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Laptop has been stuck at this


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2 replies to this topic

#1 FeruAce

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Posted 29 May 2017 - 10:47 PM

Greetings, I would like to ask what is the problem of my Laptop.

 

According to the PhoenixBIOS Setup Utility

 

Notebook Model:             HP Pavilion dv6000

                                        (GA378UA#ABA)

System Board ID:            30BB

Processor Type:              Intel ® Core ™ Duo CPU

                                        T2450

Processor Speed:            2000MHZ

Total Memory:                 1024MB

BIOS Version:                  F.2D

 

Factory installed OS:      Vista

 

I turn on my Laptop then this will be seen:

 

We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
 
If your computer stop responding, restared unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
 
If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.
 
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
 
Last Known Good Configuration (your most recent settings that worked)
 
Start Windows Normally
 
Use the up and down arrow keys to move the highlight to your choice.
Seconds until Windows starts: 20
 
I choose Start Windows Normally it shows the Microsoft windows xp logo with loading that fails to finish and this will show:
If I choose Last Known Good Configuration it shows the Microsoft windows xp logo with loading that fails to finish and this will show:
 
A problem has been detected and windows has been shut down to prevent damage to your computer.
 
If this is the first time you've seen this Stop error screen.
restart your computer. If this screen appears again, follow these steps:
 
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
 
Technical information:
 
*** STOP: 0x0000007B (0xF7A17524, 0xC0000034, 0x00000000, 0x00000000)
 
If I choose Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt this will show:
 
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\isapnp.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\ohci1394.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\1394BUS.SYS
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\compbatt.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\BATTC.SYS
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\pciide.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\MountMgr.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\ftdisk.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\drivers\dmload.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\drivers\dmio.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\ACPIEC.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\PartMgr.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\VolSnap.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\atapi.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\disk.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\CLASSPNP.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\fltMgr.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\DRIVERS\sr.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\KSecDD.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\Ntfs.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\NDIS.sys
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\system32\Drivers\Mup.sys
 
then after that this will show:
 
A problem has been detected and windows has been shut down to prevent damage to your computer.
 
If this is the first time you've seen this Stop error screen.
restart your computer. If this screen appears again, follow these steps:
 
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
 
Technical information:
 
*** STOP: 0x0000007B (0xF7A17524, 0xC0000034, 0x00000000, 0x00000000)

Edited by FeruAce, 29 May 2017 - 11:57 PM.


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#2 Havachat

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Posted 30 May 2017 - 05:10 AM

I was confused that Factory install was Vista , but Boot Logo shows XP as you stated later , so you are running XP now ?

 

Either way , that error code usually happens within XP and can be contributed to the hard drive or actually booting fully.

 

Have a look at this other similar post answered by Hamluis previously that fixed the same issue , if it doesnt Post Back.

 

 https://www.bleepingcomputer.com/forums/t/441311/computer-wont-start-blue-screen-stop0x0000007b/



#3 FeruAce

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Posted 30 May 2017 - 06:02 AM

I was confused that Factory install was Vista , but Boot Logo shows XP as you stated later , so you are running XP now ?

 

Either way , that error code usually happens within XP and can be contributed to the hard drive or actually booting fully.

 

Have a look at this other similar post answered by Hamluis previously that fixed the same issue , if it doesnt Post Back.

 

 https://www.bleepingcomputer.com/forums/t/441311/computer-wont-start-blue-screen-stop0x0000007b/

Yeah my laptop works Thank you, my only concern is there something i need to do.

This is I did

 

PhoenixBIOS Setup Utility

 

System Configuration

 

  SATA Native Support      (Enabled)

  Button Sound                 (Enabled)

  Video Memory up to      (128)

  CPU C4 Function          (Enabled)

 

> Boot Options

 

I changed SATA Native Support to Disabled

 

What will happened if I Disable the SATA Native Support? What does SATA Native Support Does?


Edited by FeruAce, 30 May 2017 - 06:15 AM.





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