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BSOD while Enabling/Disabling Intel turbo boost


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#1 leopol01

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Posted 29 May 2017 - 06:16 PM

Hello , my computer got a BSOD from this error. I was using the Intel Turbo boost Max 3.0 program before it happened. All i did was try to Enable/Disable the Turbo boost , and then the BSOD happened. Does anyone have any idea what this error means? Have i encountered a bug?



· OS - Windows 10
· x64
· What was original installed OS on system? - Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Retail
· Age of system (hardware) - 5 months
· Age of OS installation - 5 months

· CPU - i7 6850k
· Video Card - EVGA GTX 1080
· MotherBoard - Gigabyte GA-X99 Ultra gaming
· Power Supply - EVGA 850G3

· System Manufacturer - custom build

Attached Files



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#2 usasma

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Posted 31 May 2017 - 07:34 AM

If you're overclocking, please stop the overclock while we're troubleshooting.  Feel free to resume the overclock once the system has been stabilized.  i5 and i7 processors can be "auto-overclocked" by using Intel's TurboBoost feature.  If so, it's safe to disregard this caution.

Your UEFI/BIOS (version F5) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

These devices have issues in Device Manager:

 

Base System Device    PCI\VEN_8086&DEV_1577&SUBSYS_11112222&REV_00\6&269F6B29&0&000000E0    The drivers for this device are not installed.
NVIDIA High Definition Audio    HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_38426286&REV_1001\5&21661B2A&0&0001    This device is disabled.
Killer E2400 Gigabit Ethernet Controller    PCI\VEN_1969&DEV_E0A1&SUBSYS_E0001458&REV_10\4&1B4D4C05&0&00E5    This device is disabled.

The first device is most likely your Thunderbolt drivers (although it can also be associated with your SMB drivers or your chipset drivers).  Please visit the Gigabyte download site for your motherboard and download/install the drivers.  The Thunderbolt driver is listed under the USB 3.1 section (when I checked)

 

Your nVidia audio and your Killer Ethernet are disabled.  Did you deliberately disable them?  If so, why did you disable them?

Please re-enable them and then update them to the latest, W10 compatible version.  Then, if you'd like, feel free to disable them again if you'd like AFTER updating them.

 

Earlier versions of Corsair Link were known to cause BSOD's on some Windows systems.  Please uninstall Corsair Link in order to test it.

 

The lone memory dump shows problems with a video driver.

With only one memory dump, it's a bit early to say if this is hardware or software.
But, the way to start is to uninstall the nVidia video drivers and then download/install a freshly downloaded copy of the latest, W10 compatible drivers for your video card from the nVidia download site.

You may also want to try this free tool in order to ensure that all traces of the nVidia drivers are removed:  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers. 

If unable to find an update, please uninstall the program that is responsible for that driver. 

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:

 

SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
USBXpress Development Kit http://www.silabs.com/SUPPORT/Pages/default.aspx
http://www.carrona.org/drivers/driver.php?id=SiLib.sys
 
SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
Silicone Labs USBXpress Development Kit http://www.silabs.com/SUPPORT/Pages/default.aspx
http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
 
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
Kaspersky Lower Mouse Device Filter driver http://usa.kaspersky.com/downloads/
http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
 
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
Kaspersky Upper Mouse Device Filter driver http://usa.kaspersky.com/downloads/
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
 
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
iBall Advanced Mouse driver http://www.iball.co.in/Download.aspx
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
 
WinRing0x64.sys             Wed May  1 22:19:47 2013 (5181CD43)
many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, Intel Processor Diagnostic Tool, Fusiontweaker (Google Code), etc) OEM - none at http://www.python.org/emacs/winring/
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
 
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
Intel Management Engine Interface (MEI) driver OEM or http://downloadcenter.intel.com[br][br]Installation instructions - http://www.sysnative.com/forums/windows-10-a/18573-windows-10-error-0x800f081f-source-file-not-found.html#post144391
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys

The easiest place to get this will be from the motherboard's download page.

 
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
Razer Overlay Support http://www.razersupport.com/software
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
 
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
Razer Overlay Support Driver http://www.razersupport.com/
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys

In the event that this does not stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html



Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Fri May 26 12:17:37.823 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052617-8656-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
Built by: 15063.0.amd64fre.rs2_release.170317-1834
System Uptime:0 days 0:41:56.370
Probably caused by :memory_corruption
BugCheck 1A, {61948, 0, 1, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000061948, The subtype of the bugcheck.
Arg2: 0000000000000000
Arg3: 0000000000000001
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_61948
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i7-6850K CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: 3600
  BIOS Version                  F5
  BIOS Release Date             08/29/2016
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Default string
  Baseboard Product             X99-Ultra Gaming-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri May 26 12:17:37.823 2017 (UTC - 4:00)**************************
SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
WinRing0x64.sys             Wed May  1 22:19:47 2013 (5181CD43)
MpKsl54593ccb.sys           Tue May 19 21:50:37 2015 (555BE86D)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
rzendpt.sys                 Wed Oct 26 04:12:17 2016 (58106561)
rzudd.sys                   Wed Oct 26 04:12:19 2016 (58106563)
IntelNit.sys                Thu Oct 27 10:43:44 2016 (581212A0)
cpuz141_x64.sys             Tue Nov 22 08:20:59 2016 (5834463B)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
dbx.sys                     Fri Jan 27 14:53:28 2017 (588BA538)
dump_secnvme.sys            Fri Mar 17 02:03:34 2017 (58CB7C36)
secnvme.sys                 Fri Mar 17 02:03:34 2017 (58CB7C36)
nvvad64v.sys                Wed Apr  5 17:21:30 2017 (58E55FDA)
IntelHaxm.sys               Thu Apr  6 07:56:45 2017 (58E62CFD)
SbieDrv.sys                 Wed Apr 12 12:16:42 2017 (58EE52EA)
nvlddmkm.sys                Mon May  1 15:55:53 2017 (590792C9)
SleepStudyHelper.sys        ***** Invalid 2010 Invalid 2010 Invalid
intelppm.sys                ***** Invalid 2007 Invalid 2007 Invalid


http://www.carrona.org/drivers/driver.php?id=SiLib.sys
http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
MpKsl54593ccb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
IntelNit.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
cpuz141_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
dbx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
dump_secnvme.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
secnvme.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=IntelHaxm.sys
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
SleepStudyHelper.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 leopol01

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Posted 31 May 2017 - 11:44 PM

I'm not overclocking , I actually am running everything on stock settings. Memory is also running on XMP profile. That Intel turbo boost software got installed automatically when I was doing Windows Updates.

 

There are also no newer BIOS versions available, with the exception that there is a beta BIOS , but that's also from 2016.

 

I don't use the Nvidia audio or Killer ethernet devices because I don't need them.  If I don't use any Thunderbolt devices then is it okay I can disable that one also? I already installed chipset drivers from the site so it unlikely would be that one.

 

The Corsair Link software is a driver used for my liquid CPU cooler. Without it my cooler wouldn't function properly.

 

This is actually the 3rd time I had a BSOD happen on this computer.  The first 2 are explained in this thread. And this is the third one.



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 01 June 2017 - 08:26 AM

When you disable devices in Device Manager, the drivers still load at boot and are sometimes even present in the dump files.

As such, I always suggest updating the drivers before you disable them.

 

If the Corsair Link is needed, then you'll have to keep it.

Be sure that it's updated to the latest, W10 compatible version

Here's a link to the Corsair Link forums - see all the crashing problems with it:  http://forum.corsair.com/v3/forumdisplay.php?f=209

Although I'm not familiar with it, this Google search seems to show that it's not required:  https://www.google.com/search?q=do+i+need+corsair+link&spell=1&sa=X&ved=0ahUKEwjrqfPa25zUAhXESiYKHZGxAx0QvwUIIygA&biw=1680&bih=857

 

Let's keep the BSOD's in one topic.  I'll run the dumps from the other topic and will post them here....

 

What is with the OS X stuff in the upload?  The dumps appear to be the same, just with different starts to the filenames.

 

Please note the WinRing0x64.sys driver that dates from 2008.
Please uninstall the application that it's associated with.

It looks like it's associated with RealTemp:

2: kd> lm vm WinRing0x64
Browse full module list
start             end                 module name
fffff80c`de930000 fffff80c`de937000   WinRing0x64   (deferred)             
    Image path: \??\C:\Users\Matteo\Desktop\realtemp\WinRing0x64.sys
    Image name: WinRing0x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Sat Jul 26 09:29:37 2008 (488B26C1)
    CheckSum:         00011908
    ImageSize:        00007000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Once it's uninstalled, you can try the VLC test again to see if that helped fix it.

I'm still not sure if these are 2 separate problems or just different evidence of the same problem

If this fixes the VLC test crashes - then we'll wait and see if it fixes the other crashes (maybe play with enabling/disabling TurboBoost again to see if that forces a crash?)

 

Both of the memory dumps are STOP 0x7E (more info on them here:  http://www.carrona.org/bsodindx.html#0x0000007E ) and they blame video.

These errors are often caused by bad hardware - but can also be caused by driver problems.

I'd start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Start with the video tests, but please complete ALL of the tests and let us know the results.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Feb 11 17:42:20.942 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\021117-9265-01.dmp]
Windows 10 Kernel Version 14393 MP (12 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 0:07:47.573
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :dxgmms2.sys ( dxgmms2+12332 )
BugCheck 1000007E, {ffffffffc0000005, fffff80cdf0e2332, ffffa40036b26608, ffffa40036b25e30}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80cdf0e2332, The address that the exception occurred at
Arg3: ffffa40036b26608, Exception Record Address
Arg4: ffffa40036b25e30, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
FAILURE_BUCKET_ID: AV_dxgmms2!unknown_function
CPUID:        "Intel® Core™ i7-6850K CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: 3600
  BIOS Version                  F5
  BIOS Release Date             08/29/2016
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Default string
  Baseboard Product             X99-Ultra Gaming-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Feb 11 17:32:17.672 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\021117-8390-01.dmp]
Windows 10 Kernel Version 14393 MP (12 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 1:17:20.304
Probably caused by :dxgmms2.sys ( dxgmms2+12332 )
BugCheck 1000007E, {ffffffffc0000005, fffff80ea5112332, ffffc301093ef608, ffffc301093eee30}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80ea5112332, The address that the exception occurred at
Arg3: ffffc301093ef608, Exception Record Address
Arg4: ffffc301093eee30, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
FAILURE_BUCKET_ID: AV_dxgmms2!unknown_function
CPUID:        "Intel® Core™ i7-6850K CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: 3600
  BIOS Version                  F5
  BIOS Release Date             08/29/2016
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Default string
  Baseboard Product             X99-Ultra Gaming-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Feb 11 17:42:20.942 2017 (UTC - 4:00)**************************
WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
rzpnk.sys                   Wed Sep 16 20:16:35 2015 (55FA0663)
rzpmgrk.sys                 Thu Sep 17 14:42:44 2015 (55FB09A4)
cpuz139_x64.sys             Wed Jan 27 04:18:15 2016 (56A88B57)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
rzendpt.sys                 Tue Apr  5 03:09:18 2016 (5703649E)
rzudd.sys                   Tue Apr  5 03:09:21 2016 (570364A1)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
dump_secnvme.sys            Thu Dec  8 02:32:27 2016 (58490C8B)
secnvme.sys                 Thu Dec  8 02:32:27 2016 (58490C8B)
SbieDrv.sys                 Tue Dec 13 20:07:08 2016 (58509B3C)
nvvhci.sys                  Tue Dec 27 20:44:00 2016 (586318E0)
nvlddmkm.sys                Fri Jan 20 08:29:59 2017 (588210D7)

http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=SiLib.sys
http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=cpuz139_x64.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
dump_secnvme.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
secnvme.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

 


Edited by usasma, 01 June 2017 - 08:27 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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