I have a HP Pavillion laptop with Windows 10 installed. It has an Intel Core i3-5157U CPU @2.5 GHz, 8GB installed ram and a 64 bit processor. It is about a year and a half years old and recently I have been experiencing severe and frequent hangs.
This manifests itself as -
- Starting up normally to the point of loading the login screen, black screen and a very slow load. Can sometimes take up to 5/10 minutes to wake up.
- Going on a complete slow down where nothing will load or open up. What is strange is that I can still navigate already open windows, move the mouse etc... but nothing new will open or respond.
- This can happen many times during the day, sometimes lasting for periods of up to 15 minutes.
- Might not be true but trying to open the task manager seems to help speed up recovery... this might entirely be my own perception though!
When this isn't occurring the laptop functions perfectly well.
Just looking for any support, ideas or starting points as I'm unsure of what to do really! I have in advance completed the BSOD reports which are attached in the hope this will help you.
Most appreciated - thank you.