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Outlook 2010 importing contacts from CSV file keeps running


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#1 pastturner

pastturner

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Posted 29 May 2017 - 01:02 PM

I'm installing Win 10 Pro Ver 1607 on a computer that previously ran Win 7 Pro. I installed Office 2010, including Outlook, and tried to import my contacts from a CSV file that I had created on another computer. After importing, there are no records in Contacts, and the import seems to be running for the last 2-3 hours (a bar of red lights keeps going across the screen when the Contacts window is open).  I cannot stop this import. So I have gone as far as uninstalling and reinstalling Office. When I reinstalled Office (including Outlook), the program appeared to find the Account Settings that I had created previously, and I did not have to recreate the accounts.  Further, despite reinstalling (which involved a couple of reboots), the Outlook Contacts import process keeps on running.

How can I stop it?

Thanks.



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#2 pastturner

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Posted 29 May 2017 - 07:52 PM

Well I got it to stop by doing a system restore, even though I got an error message when I ran the restore.

 

Hopefully, I'll be able to import the contacts using a new CSV file.






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