One last thing, when I gave laptop to my wife. I didn't do anything to set up. She did it all. I love her, but she is not as careful as I am when she is on the internet. She was complaining about it being to slow to use. I didn't pay much attention to her complaint. I knew I had bought a cheap computer because she didn't need much for what she does. This thing definitely wasn't going to set any kind of speed record. I didn't think it was malware, because she literally had just taken it out of the box. I asked her if she had been on the internet and she said all she had done was register something. Of course, she couldn't tell me what it was. It was just "something" I thought there was no way she picked up a virus or malware. Its only been on 30 mins. So I get to messing around trying to figure our what the deal was with it being so dang slow, and I started getting redirected to other sites anytime I clicked on the screen. I was like, crap! I can't believe I just loaded up some malware. Keep in mind, this was over a period of a couple two or three weeks. Then I got hard disk error. Then a message that said I was out of space. Then it wouldn't recognize my battery charger. With the crashing and lagging, my thought is bad hardware. I had done everything I knew to do, so I contacted Dell. All their test showed no problems. They kept doing all these test. A lot of the same test over and over again. I finally said that I would just reinstall Windows. If there is a corrupt file somewhere, that should fix it. I did a fresh install. However, I believe it did bring some files over. It didn't totally delete everything, just most things. There was no change after reinstall. Still painfully slow. But the redirect virus was gone. So I thought. Like the next day it had started redirecting me again. It had gotten so annoying, that I stopped trying to figure out my hardware problem, and started trying to remove the malware. I couldn't find it. I found a few things that looked odd, but wound up being nothing major. No scans picked anything up. I mean I was stumped. I ran farbar to see if I could get an idea of where this thing was originating from. I got errors from system.exe to a ton of .dll problems. There was one that said something like error reading volume on hard disk. A lot of that info is above my paygrade, but error reading hard disk generally is not a good thing. So I thought my hardware problem is preventing me from getting a good read on the log. All of which confirmed my original thought of bad hardware. Then, I finally found the stinking malware bug. I wish I could say it was because I'm so good, but I just got lucky...haha. That little joker would not only hide itself from malware scans, it also had a command that basically said if that file didn't load, then load this other one. Pretty sneaky. It had loaded in 5 different places. It was like a big loop. Once one was found, the rest were easy. Simply following the path to remove it. Even after I got rid of it, never once did it enter my mind that is could be the contributing factor to my problem. Now...I'm not so sure.
So, all of the above (and sorry for the length) led to my original post. Wipe everything, get a different copy of windows, load it up and see if there is any change. At least then I would truly know where my problem is. But after SleepyDude's reply, I thought, yeah...this is still under warranty. I'll just let Dell deal with it. But I just couldn't stand not knowing. So against my better judgement and council's advice, I wiped it clean. Leaving the recovery partition be. Could that stupid malware bug be my problem entirely? Really?? Surely it can't be that simple. After I've made different changes to laptop or Dell has done anything to it, it would run good for a little while, then go back to the same junk. Could we have been deleting file malware was hid in and then when it regenerated it was causing all my issues? I guess I will know in a few days.
I appreciate all the help and input. Even though I'm about to be on the down hill slide in age, I still learn everyday. The only way I learn is tear down and put it back together. I've always been like that. Not one to read the book. If it ain't broke, I try to figure out why it's not...lol. There is good and bad in that. I'm generally not the guy to ask what I would do to fix something...lol. I'll fix it until it won't work. Thanks again guys. Look forward to my next problem, and it coming soon :0