The original CryptoLocker Ransomware
which first appeared in the beginning of September 2013...does not exist anymore
and hasn't since June 2014. So if the infection occurred after that, you may be dealing with something else. There are many copycat
ransomware variants which pretend to be or use the CryptoLocker name
but these infections are not the same.
Did you find any ransom notes
and if so, what is the actual name of the note?
You can submit samples of encrypted files and ransom notes to ID Ransomware
for assistance with identification
. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. Uploading both
encrypted files and ransom notes together provides a more positive match and helps to avoid false detections.