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Local Disk C FULL!


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#1 LukeKhoo

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Posted 28 May 2017 - 09:19 AM

Hi guys,

 

So I have a 256GB SSD installed into my computer and it had about 30GB free space when I last saw it, but today it was full. I used Malwarebytes, CCleaner, EVERYTHING I had searched on google. Is there anyway you guys can help me? All the viruses and trogans have been removed but the space keeps filling up and my OS is so slow! Please help!


Edited by hamluis, 28 May 2017 - 10:25 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 RolandJS

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Posted 28 May 2017 - 10:01 AM

I'm a Windows 7 Professional edition user, I might be able to help some.

What are your System Restore Points percentage set to?  You might start there by vastly reducing the amount of byte-space SRPs are given.  You are making routine OS and Data partition full image backups onto external media of your choice, correct?

It is possible that some or all of your security and monitoring programs, whether foreground or background, are writing logs, writing logs, writing logs.  Get into each one and reduce log-writing.  Eliminate other log-writing that is not needed or wanted.

Be very careful about "shrinking" or "reducing" programs, services, startups, which belong to Windows Prime.  Consider uninstalling and/or reducing the "footprint" of some of your 3rd party programs and utilities.

It just might be time to purchase a larger SSD for your OS and 3rd party programs, and a 2nd HDD for all your data folders and files. If monies are a problem, then, begin with the house-cleaning steps mentioned above. 


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#3 RolandJS

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Posted 28 May 2017 - 10:03 AM

A couple of very good techs! in here might suggest you download, install, run MiniToolBox and Piriform's Speccy.  If you do, keep all logs on your hard-drive; only copy and paste into this thread what they specifically ask for; follow their advice, they will not steer you wrong.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#4 fraserspur

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Posted 28 May 2017 - 07:50 PM

Try windows 'Disk Cleanup'.

 

Click on the Start button and type disk cleanup into the search box.  Select Disk Cleanup from the results.

Select 'Clean up system files' and when it's done searching make sure the files taking up space are checked and click on Okay.

I have see this return GB's of free space.

 

Whether it's enough is another matter.  I usually aim for 25% free space on a hard disk.



#5 LukeKhoo

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Posted 28 May 2017 - 08:35 PM

Try windows 'Disk Cleanup'.

 

Click on the Start button and type disk cleanup into the search box.  Select Disk Cleanup from the results.

Select 'Clean up system files' and when it's done searching make sure the files taking up space are checked and click on Okay.

I have see this return GB's of free space.

 

Whether it's enough is another matter.  I usually aim for 25% free space on a hard disk.

 

 

A couple of very good techs! in here might suggest you download, install, run MiniToolBox and Piriform's Speccy.  If you do, keep all logs on your hard-drive; only copy and paste into this thread what they specifically ask for; follow their advice, they will not steer you wrong.

 

 

I'm a Windows 7 Professional edition user, I might be able to help some.

What are your System Restore Points percentage set to?  You might start there by vastly reducing the amount of byte-space SRPs are given.  You are making routine OS and Data partition full image backups onto external media of your choice, correct?

It is possible that some or all of your security and monitoring programs, whether foreground or background, are writing logs, writing logs, writing logs.  Get into each one and reduce log-writing.  Eliminate other log-writing that is not needed or wanted.

Be very careful about "shrinking" or "reducing" programs, services, startups, which belong to Windows Prime.  Consider uninstalling and/or reducing the "footprint" of some of your 3rd party programs and utilities.

It just might be time to purchase a larger SSD for your OS and 3rd party programs, and a 2nd HDD for all your data folders and files. If monies are a problem, then, begin with the house-cleaning steps mentioned above. 

Hi as I was saying, I have searched for every possible way to reduce space, putting system restore points to 1%, including disk cleanup which is what everyone ask me to do. But I'm still not sure if there are still trogans or spywares/viruses in my computer that causes this space to be filled up.



#6 dc3

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Posted 29 May 2017 - 10:27 AM

This topic has been moved to the Am I Infected forum, so let's run some scans and see what we can find.  If nothing is found you can always  have this topic moved back to the Windows 7 forum, just PM a Moderator to help you with this.
 
Please run Malwarebytes AntiMalware

Please download Malwarebytes Anti-Malware 2.2.

1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.

2)  Malwarebytes will automatically open.  You will see an image like the one below, click on Update Now.  

mbam1_zps98e7fba9.png

3)  Click on Settings, you will see a image like the one below.

malware%20settings_zpsixkea5sd.png

When Settings opens click on Detection and Protection, then under Non-Malware Protection, click on the down arrow for PUP (Potentially Unwanted Programs) detections and select Treat detections as malware.  Under Detection Options place a check in the box for Scan for rootkits

4)  Click on Scan (next to Settings), then click on Scan Now.  The scan will automatically run now.

5)  When the scan is complete the results will be displayed.  Click on Delete All.

malwarenew_zps34b58fdc.png

6)  Please post the Malwarebytes log.

To find the Malwarebytes log do the following.  Copy and paste the log in your topic.

*Open Malwarebytes Anti-Malware.
*Click the Scan Tab at the top.
*Click the View detailed log link on the right.
*Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
*Alternatively, you can click Export and save the log as a .txt file on yout Desktop or another location.
*Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
 
 
Please run AdwCleaner

Please download AdwCleaner and install it.

When AdwCleaner opens you will see an image like the one below.

adwcleaner11_zps48314883.png

Click on Scan to start the scan.

Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.

If there are no malicious programs are found you will receive the following message.

adwcleaner%20111_zpsiduqrrrp.png  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.


Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
    here
    .
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • If threats are found click on Save to text file in Documents.
  • Open Documents, find the report, copy and paste it in your topic.

Edited by dc3, 29 May 2017 - 10:28 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 dna9

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Posted 30 May 2017 - 10:37 PM

nahhh, install BLEACHBIT and CCleaner.  do the cleaning twice.  re-boot.  you got "temp" files from hell...


Edited by dna9, 30 May 2017 - 10:38 PM.


#8 LukeKhoo

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Posted 31 May 2017 - 04:00 AM

 

This topic has been moved to the Am I Infected forum, so let's run some scans and see what we can find.  If nothing is found you can always  have this topic moved back to the Windows 7 forum, just PM a Moderator to help you with this.
 
Please run Malwarebytes AntiMalware

Please download Malwarebytes Anti-Malware 2.2.

1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.

2)  Malwarebytes will automatically open.  You will see an image like the one below, click on Update Now.  

mbam1_zps98e7fba9.png

3)  Click on Settings, you will see a image like the one below.

malware%20settings_zpsixkea5sd.png

When Settings opens click on Detection and Protection, then under Non-Malware Protection, click on the down arrow for PUP (Potentially Unwanted Programs) detections and select Treat detections as malware.  Under Detection Options place a check in the box for Scan for rootkits

4)  Click on Scan (next to Settings), then click on Scan Now.  The scan will automatically run now.

5)  When the scan is complete the results will be displayed.  Click on Delete All.

malwarenew_zps34b58fdc.png

6)  Please post the Malwarebytes log.

To find the Malwarebytes log do the following.  Copy and paste the log in your topic.

*Open Malwarebytes Anti-Malware.
*Click the Scan Tab at the top.
*Click the View detailed log link on the right.
*Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
*Alternatively, you can click Export and save the log as a .txt file on yout Desktop or another location.
*Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
 
 
Please run AdwCleaner

Please download AdwCleaner and install it.

When AdwCleaner opens you will see an image like the one below.

adwcleaner11_zps48314883.png

Click on Scan to start the scan.

Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.

If there are no malicious programs are found you will receive the following message.

adwcleaner%20111_zpsiduqrrrp.png  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.


Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
    here
    .
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • If threats are found click on Save to text file in Documents.
  • Open Documents, find the report, copy and paste it in your topic.

 

Thanks, I will try that as soon as I get online :)






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