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Mouse freezes up, recent problem...


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#1 Erik The Pope

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Posted 27 May 2017 - 06:29 PM

I have a homebrew computer with Win 7 & it has worked flawlessly for several years. Recently the mouse has been freezing up, sometimes for a few seconds, sometimes much longer (Mouse is a Logitech M215, KB is Logitech K330 & they both communicate via USB receiver.) I have looked for a solution online: one post said it might be the router but I shut it down & the problem is still there; others suggested uninstalling the mouse driver which I have done. I even updated the SetPoint sw, no joy. So I am looking for other solutions before I give up & load Win 10; unfortunately a couple of sw packages will no longer run if I do that. Any suggestions? Thanks!

Erik



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#2 smax013

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Posted 27 May 2017 - 06:35 PM

I will ask the "dumb" question...have you tried a new battery?

#3 robertdane101

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Posted 29 May 2017 - 06:36 AM

Tried this? https://community.logitech.com/s/feed/0D53100005fFdVxCAK






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