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Help with infected Windows Surface pro win 8.1


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#1 mikkadenmark

mikkadenmark

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Posted 27 May 2017 - 10:26 AM

Hi

My Surface Pro win 8.1 has got a virus. It has taken over Internet Explorer and opens a lot of pages in mostly chineese. There is no important data on the Surface but at the moment I can't do much. IS there a way of removing the virus or restore the Surface? I tried this myself but almost all my admin-rights has stopped since the virus got in. I am not allowed to use Malwarebytes because Windows Defender stops it, and since the admin-right has stopped I cannot stop Windows Defend

 

 

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-05-2017
Ran by 1 (27-05-2017 08:25:48)
Running from C:\Users\1\Desktop
Windows 8.1 Pro (Update) (X64) (2016-12-24 09:47:54)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

1 (S-1-5-21-2168233028-4018527218-917039415-1001 - Administrator - Enabled) => C:\Users\1
Administrator (S-1-5-21-2168233028-4018527218-917039415-500 - Administrator - Disabled)
Gæst (S-1-5-21-2168233028-4018527218-917039415-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2168233028-4018527218-917039415-1003 - Limited - Enabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

1.0.0.1 (HKLM-x32\...\YeaDesktop) (Version: 1.0.0.1 - )
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3496 - Intel Corporation)
Microsoft Office 365 ProPlus - da-dk (HKLM\...\O365ProPlusRetail - da-dk) (Version: 16.0.8067.2115 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-2168233028-4018527218-917039415-1001\...\OneDriveSetup.exe) (Version: 17.3.6799.0327 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (x32 Version: 16.0.8067.2115 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (Version: 16.0.8067.2115 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (Version: 16.0.8067.2115 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (x32 Version: 16.0.7967.2073 - Microsoft Corporation) Hidden
Online Application (x32 Version: 2.6.0 - Microleaves) Hidden <==== ATTENTION
RunBooster (HKLM\...\RunBooster) (Version: 1.0.3 - SkyNET Corporation) <==== ATTENTION
VidsqaurE (HKLM-x32\...\{A97606DF-0FE1-4390-B0DD-ADA8B303AE61}_is1) (Version: 1.4 - ) <==== ATTENTION
WindowsTM (HKLM-x32\...\WindowsTM) (Version: 1,3,702,1314 - )
极速压缩 (HKLM-x32\...\JiSuZip) (Version: 1.1.18.30 - 深圳市猫哈网络科技发展有限公司)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-2168233028-4018527218-917039415-1001_Classes\CLSID\{162C6FB5-44D3-435B-903D-E613FA093FB5}\InprocServer32 -> C:\Users\1\AppData\Local\Microsoft\OneDrive\17.3.6799.0327\amd64\FileCoAuthLib64.dll (Microsoft Corporation)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {023354C1-6E4A-4BA8-9ECB-A8C1894F5D4B} - System32\Tasks\Updater_Online_Application => C:\Program Files (x86)\Microleaves\Online Application\Online Application Updater.exe  <==== ATTENTION
Task: {07406F90-D874-4AD1-A7AC-4484FFE0EC60} - System32\Tasks\Perholy Helper => C:\Program Files (x86)\Cksoshstums\yaupdcache.exe [2017-05-26] ()
Task: {0BB8AACF-54D8-49C5-9C2A-1AD2A702E919} - System32\Tasks\UCBrowserSecureUpdater => C:\Program Files (x86)\UCBrowser\Security\uclauncher.exe [2017-05-26] (UC Web Inc.) <==== ATTENTION
Task: {358A6917-FE26-49CA-993B-787708E7EC6B} - System32\Tasks\atfgVoKYIF3u => atfgvokyif3u.exe
Task: {4BE6D8E1-080A-4447-AAB2-658911351DF9} - System32\Tasks\{F8F0E181-ADA2-4252-9058-2A78873B03D5} => pcalua.exe -a "C:\Program Files (x86)\YeaDesktop\unins000.exe"
Task: {58494712-6579-48F9-87BC-F8F14A6CEB72} - System32\Tasks\Microsoft\Windows\DeviceSettings\Stpswahs => msiexec.exe /i hxxp://D2bUH1bF1g584W.clOuDfroNt.net/mmtsk/occup.php?p=SAMSUNGXMZMPC128HBFU-000MV_S19FNYBD314176&amp;d=20170526 /q <==== ATTENTION
Task: {660ABABF-6199-4EB3-A805-5E3625E834A2} - System32\Tasks\Microsoft\Office\Office ClickToRun Service Monitor => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-05-14] (Microsoft Corporation)
Task: {698D4617-A5E7-4542-9B62-8E55ECF3D71B} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe [2017-05-14] (Microsoft Corporation)
Task: {7F43B26D-0492-4BBB-BE41-31DD0109323A} - System32\Tasks\UCBrowserUpdater => C:\Program Files (x86)\UCBrowser\Application\update_task.exe [2017-05-11] (UCWeb Inc) <==== ATTENTION
Task: {8A0566B0-3ED0-48AB-9A9A-614D94E89EE7} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentFallBack2016 => C:\Program Files (x86)\Microsoft Office\root\Office16\msoia.exe [2017-05-26] (Microsoft Corporation)
Task: {9B1F91E5-190D-4922-B0D7-F1A331FFB818} - System32\Tasks\RunBoosterUpdateTask => C:\Program Files\RunBooster\RunBoosterUpdateTask64.exe [2017-05-26] (SkyNET Corporation) <==== ATTENTION
Task: {BC3C0EA0-628F-44DF-8E2A-18B75C893014} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerLogon => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-05-26] ()
Task: {C3303D8A-88F3-425D-89C9-AE2252B01EE7} - System32\Tasks\CoolTime Shortcuts Calculator => Rundll32.exe "C:\Program Files\CoolTime Shortcuts Calculator\CoolTime Shortcuts Calculator.dll",oJffllxGjXb
Task: {CB658F77-BB2B-4FE0-9B59-8B23B71F5870} - \Microsoft\Windows\Setup\EOSNotify -> No File <==== ATTENTION
Task: {DA984998-5BD6-41EF-8AD0-61C8DD3FFA4C} - System32\Tasks\Microsoft\Office\OfficeBackgroundTaskHandlerRegistration => C:\Program Files (x86)\Microsoft Office\root\Office16\officebackgroundtaskhandler.exe [2017-05-26] ()
Task: {F7CE01EF-1824-4238-A152-0F347E6DA4E8} - System32\Tasks\Microsoft\Office\OfficeTelemetryAgentLogOn2016 => C:\Program Files (x86)\Microsoft Office\root\Office16\msoia.exe [2017-05-26] (Microsoft Corporation)
Task: {FAF8D13B-A36F-42B2-B2D6-0818111D019D} - System32\Tasks\UCBrowserUpdaterCore => C:\Program Files (x86)\UCBrowser\Application\update_task.exe [2017-05-11] (UCWeb Inc) <==== ATTENTION

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\UCBrowserUpdater.job => C:\Program Files (x86)\UCBrowser\Application\update_task.exe <==== ATTENTION
Task: C:\WINDOWS\Tasks\UCBrowserUpdaterCore.job => C:\Program Files (x86)\UCBrowser\Application\update_task.exe <==== ATTENTION
Task: C:\WINDOWS\Tasks\Updater_Online_Application.job => C:\Program Files (x86)\Microleaves\Online Application\Online Application Updater.exe <==== ATTENTION

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2017-05-26 18:52 - 2017-05-26 18:52 - 00310784 _____ () C:\Program Files (x86)\Perholy Helper\local64spl.dll
2017-05-26 19:15 - 2017-05-27 06:46 - 02835656 _____ () C:\Windows\system32\lanmamasterHelp.dll
2017-05-26 18:53 - 2015-06-01 23:55 - 02716160 _____ () C:\Program Files\CoolTime Shortcuts Calculator\CoolTime Shortcuts Calculator.dll
2017-05-26 18:54 - 2017-05-11 06:09 - 00599440 _____ () C:\Program Files (x86)\UCBrowser\Application\UCService.exe
2017-05-26 19:59 - 2017-05-27 00:33 - 00334336 _____ () C:\WINDOWS\TEMP\g312D.tmp.exe
2017-04-26 00:06 - 2017-04-26 00:06 - 01573888 _____ () C:\Users\1\AppData\Roaming\vnlgp\vnlgp.exe
2017-05-26 18:53 - 2017-05-23 16:11 - 02901504 _____ () C:\Program Files (x86)\YeaDesktop\YeaDesktop.exe
2017-05-26 18:54 - 2017-04-27 08:57 - 02077184 _____ () C:\Users\1\AppData\Local\Temp\00018132\msiql.exe
2017-05-27 00:10 - 2017-05-11 06:21 - 02150288 _____ () C:\Program Files (x86)\UCBrowser\Application\6.1.2716.5\UCAgent.exe
2017-05-26 18:53 - 2017-02-17 11:31 - 00220696 _____ () C:\Program Files (x86)\Maoha\JiSuZip\CheckUpdate.dll
2017-05-26 18:53 - 2017-02-17 11:31 - 00237080 _____ () C:\Program Files (x86)\Maoha\JiSuZip\tipsdll.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\WINDOWS\system32\drivers:ucdrv-x64.sys [25444]
AlternateDataStreams: C:\WINDOWS\system32\drivers:x64 [1498914]
AlternateDataStreams: C:\WINDOWS\system32\drivers:x86 [1223458]

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE trusted site: HKU\S-1-5-21-2168233028-4018527218-917039415-1001\...\sharepoint.com -> hxxps://handelsgymnasietribe-files.sharepoint.com

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 15:25 - 2013-08-22 15:25 - 00000824 _____ C:\WINDOWS\system32\Drivers\etc\hosts

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-2168233028-4018527218-917039415-1001\Control Panel\Desktop\\Wallpaper -> C:\WINDOWS\web\wallpaper\Windows\img0.jpg
DNS Servers: 82.163.142.8 - 95.211.158.136
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{B8C360A4-1CCD-4D3D-B933-E51F0749F4FB}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe
FirewallRules: [{46278C18-8565-41D3-AA84-AA3252AD51A8}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe
FirewallRules: [{C4AB4C5C-1B83-409A-A899-456F6347B037}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\outlook.exe
FirewallRules: [{92564546-0690-43FD-A53E-08962B0C2B83}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\Lync.exe
FirewallRules: [{30766BD5-5644-4E02-A62B-091DBAD903E7}] => (Allow) C:\Program Files (x86)\Microsoft Office\root\Office16\UcMapi.exe
FirewallRules: [{1CA63354-77E4-423A-BC9A-FF422610C5ED}] => (Allow) C:\WINDOWS\system32\rundll32.exe
FirewallRules: [{236EA3A7-E59C-4034-8266-2525F8377683}] => (Allow) C:\Program Files (x86)\UCBrowser\Application\UCBrowser.exe
FirewallRules: [{FA974042-D7A7-4314-AB83-FE8CD3A02813}] => (Allow) C:\Program Files (x86)\UCBrowser\Application\UCBrowser.exe
FirewallRules: [{5F7AB9C2-59B4-4122-AFE8-7F53989A280C}] => (Allow) C:\Program Files (x86)\UCBrowser\Application\Downloader\download\MiniThunderPlatform.exe
FirewallRules: [{AE1CE2A0-2A9A-4D70-819B-39E9C9B589A8}] => (Allow) C:\Program Files (x86)\Maoha\MaohaAP\MaohaWifiSvr.exe
FirewallRules: [{07BABFC6-A66C-4961-95A3-3BA866384570}] => (Allow) C:\Windows\System32\rundll32.exe
FirewallRules: [{63C18D30-FF9B-4A60-A296-EB8AB6CC203B}] => (Allow) C:\Windows\System32\rundll32.exe
FirewallRules: [{B7D2C0BD-38E7-460B-9847-B6F9A98CC801}] => (Allow) C:\Windows\System32\rundll32.exe
FirewallRules: [{CA9D28F8-6F0F-44E9-92C3-3E2389D00BCB}] => (Allow) C:\Windows\System32\rundll32.exe

==================== Restore Points =========================

Check "winmgmt" service or repair WMI.

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (05/27/2017 08:27:03 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:27:03Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:26:33 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:26:33Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:26:03 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:26:03Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:25:33 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:25:33Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:25:03 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:25:03Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:24:33 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:24:33Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:24:03 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:24:03Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:23:33 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:23:33Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:23:03 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:23:03Z. Fejlkode: 0x80070005.

Error: (05/27/2017 08:22:33 AM) (Source: Software Protection Platform Service) (EventID: 16385) (User: )
Description: Det lykkedes ikke at planlægge genstart af tjenesten til softwarebeskyttelse til 2117-05-03T06:22:33Z. Fejlkode: 0x80070005.

System errors:
=============
Error: (05/27/2017 08:01:23 AM) (Source: Microsoft-Windows-DriverFrameworks-UserMode) (EventID: 10101) (User: NT AUTHORITY)
Description: Installationen af driverpakken mislykkedes. Den endelige status var 5.

Error: (05/27/2017 06:58:31 AM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: Kaldet ScRegSetValueExW mislykkedes for FailureActions med følgende fejl:
Adgang nægtet.

Error: (05/27/2017 06:57:34 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installationsfejl: Der opstod en fejl, da Windows skulle installere følgende opdatering 0x80070005: Microsoft.VCLibs.120.00.Preview.

Error: (05/27/2017 06:57:34 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installationsfejl: Der opstod en fejl, da Windows skulle installere følgende opdatering 0x80070643: Opdatering til Microsoft .NET Framework 3.5 til x64-baserede systemer (KB3005628).

Error: (05/27/2017 06:57:27 AM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: Kaldet ScRegSetValueExW mislykkedes for FailureCommand med følgende fejl:
Adgang nægtet.

Error: (05/27/2017 06:57:25 AM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: Kaldet ScRegSetValueExW mislykkedes for Start med følgende fejl:
Adgang nægtet.

Error: (05/27/2017 06:48:00 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Tjenesten WinDivert1.2 kunne ikke starte pga. følgende fejl:
Den angivne fil blev ikke fundet.

Error: (05/27/2017 06:47:03 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Tjenesten WinDivert1.2 kunne ikke starte pga. følgende fejl:
Den angivne fil blev ikke fundet.

Error: (05/27/2017 06:47:00 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Tjenesten TMService kunne ikke starte pga. følgende fejl:
Den angivne fil blev ikke fundet.

Error: (05/27/2017 06:47:00 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: Tjenesten atfgVoKYIF3u Updater kunne ikke starte pga. følgende fejl:
Den angivne fil blev ikke fundet.

CodeIntegrity:
===================================
  Date: 2017-05-26 19:48:20.719
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\winhttp.dll because the set of per-page image hashes could not be found on the system.

  Date: 2017-05-26 19:48:20.547
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\winhttp.dll because the set of per-page image hashes could not be found on the system.

==================== Memory info ===========================

Processor: Intel® Core™ i5-3317U CPU @ 1.70GHz
Percentage of memory in use: 40%
Total physical RAM: 3979.71 MB
Available physical RAM: 2378.18 MB
Total Virtual: 8075.71 MB
Available Virtual: 6382.17 MB

==================== Drives ================================

Drive c: (Windows) (Fixed) (Total:109.89 GB) (Free:75.32 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 119.2 GB) (Disk ID: 53E07852)

Partition: GPT.

==================== End of Addition.txt ============================



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