Press the windows key and the X key to open the Windows Mobility Center menu.
Select Device Manager from the menu.
Scroll down to Mice and other pointing devices, click/tap on the Driver tab, uninstall the driver/s.
When you restart the computer a new driver will be installed.
While you are in the Mice and other pointing devices look in the Driver section and click/tap on Power Management. Make sure the box for Allow the computer to turn off this device to save power does not have a check in the box.
There is another possibility, the USB port may not be turned on. Right click on the first icon in the list (this will have the user's or computer's name) and select scan for hardware changes. This will force the port to power up.
Edited by dc3, 27 May 2017 - 09:03 AM.