Hey all, I'm having a dilemma.
TLDR: my new Acer Aspire E 15 laptop has a messed up screen, should I get a refund and either finance a MacBook or find a used MacBook, or try to repair the Acer?
In mid march I bought a new laptop - an Acer Aspire E 15 from Amazon. A couple weeks ago I opened it and there was a big black spot on the screen with white lines coming from it. The laptop hadn't been dropped or even moved, I don't know what caused it. But reviews on amazon said other people had the same problem a month or two after buying the laptop.
I contacted amazon and they said I can return it for a refund. I contacted the seller and they said I could send it to them for repair. However, I use my laptop for work and couldn't go that long without it for them to fix it. When I contacted Acer about the warranty, they said that since the black spot is "finger shaped" (??) it's not covered under warranty. But it is so large that it's a real problem when trying to work, or even just generally use it.
So now I have to decide whether to get it repaired or get a refund and buy a new laptop. I'm leaning toward the latter. I really want a MacBook and was approved for financing from Apple.
However, my friend made the point that computers are kind of like cars in that they depreciate in value after you buy them. So is it really worth getting a new MacBook and financing it? Or should I look into getting a used one for cheaper? If I get a used one, how old is too old for it not to be worth it? What's a good model? Do you think I'm making the right choice?
The internet said that the Acer Aspire E 15 that I have now is one of the best for the money. And I could also just replace the screen for about $50. Just looking for opinions / advice. I've wanted a MacBook for a while -- I'm a graphic designer. But what would you do in this situation? Thanks!
My general thought would be to return it for a full refund if that is an option. I would definitely not spend more money to repair a brand new laptop if I had the option to return it. And even if the repair did not cost additional money, you mentioned the issue of being without the laptop during a repair period. So, it seems to make the most sense to return the laptop and get a new one.
Now, what you get is a completely separate question.
While I personally prefer Macs, I don't like to "push" my preference on others, especially since you can typically get more bang for your buck with a Windows laptop unless you start truly going for Windows laptops that are really similar in nature to a Mac laptop (i.e. similar level of thinness and weight and form factor that then results in similar types of construction...it is cheaper to built your typical 15" laptop that is an inch or so thick with a mostly plastic case with a removable battery, a typically 2.5" laptop drive and typical laptop components...the "slim" stuff will typically cost more...as Mac laptops do).
If you decide to get a Mac, then I might be able to offer some advice.
One option to save over a new Mac is to look as Apple's refurbished page. You generally will not save a ton of money that way (typically maybe $150 to maybe $300 on higher end models compared to that model's price when it was new), but you get the advantage of a 1 year Apple warranty and the option to extend it to 3 years with an AppleCare extended warranty...just like it if you get a new model. This will result is a slightly older model, but that maybe enough for what you need.
If you wanted to go used, then just be aware that Mac tend to hold their value more than most Windows laptops. So, you will likely be paying an amount of money for an older, used Mac model that would get you a nice new Windows computer. You can certainly find some deals. The other issue you will have to decide is whether you want to buy from some reputable entity that might offer at least some return period and at least minimal warranty. One site to consider would be Macsales.com. They offer used Macs and are reputable (I have bought drives, RAM, drive docks, and other things from them for quite a while). They will be on the expensive side (i.e. you can certainly find better deals for used Macs), but then you will get a warranty from them (I believe typically they offer a 90 day warranty unless the Mac comes with an AppleCare extended warranty that has not expired yet). Obviously, you can also look through eBay or find a local store. If you do go the used route, you can go to Everymac.com where they will have specs and info on every Mac model...and they will typically give an estimated retail value range for each Mac model to at least give you an idea if the price being asked for a used Mac is reasonable.
If you decide you want to go with a Mac and want a suggestion of what model I might recommend, then I will need to know more about your intended use (i.e. what kind of programs you want to use, kinds of tasks you will do with it, etc). Frankly, if you want suggestions from people for other Windows computer options, you likely still want to provide this information.