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Random Shutdown


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#1 vjzzerdrjx

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Posted 08 September 2006 - 02:10 PM

I've had this computer for 2-3 months, and it has happened 3 times to my knowledge(it has yet to happen to me). My mom said that she was just sitting here playing Spider Solitaire(basically all she does) and the computer just turns off. It doesn't shut down, it just turns off as if it was unplugged.

I'm no computer guru, but I know some things. I checked the power supply, it's fine. I checked the motherboard to make sure everything is plugged in, that's fine. At this point I don't know what to do. :thumbsup:

If anyone has an idea please let me know.

My specs are:

Enermax 600w
AMD FX-60 dual at 2.8
Asus A8N32-SLI
4gb super talent at 400mhz(4 1gb sticks)
Sony floppy/media card reader
Western Digital 150k at 10k rpm
Sony DVD-ROM
Sony DVD+/- RW CD-R/RW
2x NVidia 7900gtx 512mb
XP Home

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#2 TMacK

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Posted 10 September 2006 - 12:41 AM

Assuming your system is Malware free,it could be a variety of defective components,e.g.internal fans or over heated processor,video card,etc.
You say you've only had the computer for 2 or 3 months,so isn't it still under warranty?Any chance of returning it to the dealer for warranty service?
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 Enthusiast

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Posted 10 September 2006 - 09:24 AM

You need to access your event log to see if it has recorded what happened.

To specify what Windows does if the system stops unexpectedly
You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings might also prevent you from completing this procedure.

Open System in Control Panel.
On the Advanced tab, under Startup and Recovery, click Settings.
Under System Failure, select the check boxes that correspond to the actions you want Windows to perform if a Stop error occurs:
Write an event to the system log specifies that event information will be recorded in the system log.
Send an administrative alert specifies that your system administrator will be notified.
Automatically reboot specifies that Windows will automatically restart your computer.
Under Write Debugging Information, choose the type of information you want Windows to record when the system stops unexpectedly:
Small Memory Dump records the smallest amount of information that will help identify the problem. This option requires a paging file of at least 2 MB on the boot volume of your computer and specifies that Windows will create a new file each time the system stops unexpectedly. A history of these files is stored in the directory listed under Small Dump Directory.
Kernel Memory Dump records only kernel memory, which speeds up the process of recording information in a log when the system stops unexpectedly. Depending on the amount of RAM in your computer, you must have 50 MB to 800 MB available for the paging file on the boot volume. The file is stored in the directory listed under Dump File.
Complete Memory Dump records the entire contents of system memory when the system stops unexpectedly. If you choose this option you must have a paging file on the boot volume large enough to hold all of the physical RAM plus one megabyte (MB). The file is stored in the directory listed under Dump File.
Notes

To open System, click Start, point to Settings, click Control Panel, and then double-click System.
You must have at least a 2-MB paging file on the computer's boot volume if you select Write an event to the system log or Send an administrative alert.
If you choose either Kernel Memory Dump or Complete Memory Dump and select the Overwrite any existing file check box, Windows always writes to the same file name. To save individual dump files, clear the Overwrite any existing file check box and change the file name after each Stop error.
You can save some memory if you clear the Write an event to the system log and Send an administrative alert check boxes. The memory saved depends on the computer, but typically about 60 KB to 70 KB are required by these features.
If you contact Microsoft Product Support Services about a Stop error, they might ask for the system-memory dump file generated by the Write Debugging Information option.




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