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Modem Settings Change After Updates


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#1 gregoryd

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Posted 08 September 2006 - 02:07 PM

Since removing the Virus Bust virus and Ad Sheriff and reinstalling XP, every time I do a windows update to get the critical updates reinstalled, my modem will not work.
I'm on 56K dial-up but when I check my connection settings the connection has actually been removed.
When I try to set up a new connection, when I get to the window to select either dial-up modem or the other two high speed connections, the only option available to me is the High Speed Always On. The other two are greyed out and unclickable. I reset my restore point to this morning and everything was fine, but then I did the Windows update thing and, bang, my internet connection no longer works and I can't setup new internet connection because the dial-up modem option is unavailable.
If I once again reset to my restore point will I loose all of the updates that I have done thus far and would that include AVG Free Edition, AdAware and Spybot S&D ?

Thank you in advance.
Greg

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#2 acklan

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Posted 10 September 2006 - 03:49 AM

Have you posted an HJT log? you may still be infected.
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#3 Enthusiast

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Posted 10 September 2006 - 09:14 AM

Sounds like you still have some malware running.

Follow acklans advice re a HJT log.




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