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Omg I Need Help Please


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#1 christine154

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Posted 08 September 2006 - 01:05 PM

well pull up a chair are you sitting comfortably then i begin lol
it all started a few months back when someone in aol thought they new what they where doing and now my computer is sick it did recover for a while when someone had me run my adware & spybot programs delete files run highjack this delete a few things then i got 7 trojons one after the other and it was all down hill from there on i cannot use this site unless i use firefox as aol will not let me my computer freezes all the time is so slow its unreal popups are driveing me mad and i cannot block them what ever i do my 4 year old grandaughter got greeted by some girls backside when see went on her barbie site the other day i could go on & on i do not know to much about computers at all so this really is like leading the blind for me so please be patient after all i am blonde under this red hair lol

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#2 tg1911

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Posted 08 September 2006 - 01:12 PM

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.

Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#3 aweaver

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Posted 08 September 2006 - 07:44 PM

I had the same problem. I tried hijack this and everything you did too, I finally just had to reinstall windows.

#4 Gyro

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Posted 08 September 2006 - 10:06 PM

you need a program control application such as zone alarm. Try their trial version, and deny any application which seems suspicious to you, and zone alarm should help you with the redirecting and the popups... hope it helps.

#5 Enthusiast

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Posted 09 September 2006 - 02:34 PM

I suggest that you post a HJT log as tg1911 suggested as our HJT Team experts will help you in removing the malware that caused your granddaughter's being exposed to the porn site.

Do not try to use the Hijack This program yourself as aweaver evidently did because it takes an expert to analyze the HJT log without making mistakes by removing some of the legitimate registry entries it posts which if removed can disable your operating system and would then require a reinstallation of the operating system as aweaver said he wound up doing.




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