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I Just Updated to Ubuntu 16.10, Now my mouse pointer won't work at boot


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#1 TheGreatOBO

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Posted 25 May 2017 - 07:28 AM

 
Earlier this Year I added ubuntu 16.4 Along With Windows 10 to my Lenovo G500s(specs below). I just updated to 16.10, and on the first boot up, My mouse pointer disappeared. I could see it for about one second and then as soon as the login screen came up, It goes. I have rebooted several times after, and each time I only see it for about a second then it goes. I have also plugged in a mouse to see if that fixes the issue, but it still disappears. I will have trouble doing running anything in the terminal, because I cannot get to it. 
 
Thanks Ahead Of Time  :cowboy:
 
 
CPU:3rd generation Intel® Core ™ i5-3230M Processor @2.60GHz
GPU:Integrated Intel Graphics(May be Intel Graphics 4000)
Ram:8 GB
OS:Windows 10/ Ubuntu 16.10


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#2 NickAu

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Posted 25 May 2017 - 07:43 AM

Hi

 

Ubuntu 16.10 support finishes in july 2017?, May I ask why you " Upgraded" from a Long term supported distro?

https://wiki.ubuntu.com/Releases

 

Can you still use your keyboard?

 

try pressing CTRL-ALT-T that should open terminal.

 

It may be easier to upgrade to Ubuntu 17.04 than reinstall and this may even fix the problem.


Edited by NickAu, 25 May 2017 - 07:48 AM.

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#3 TheGreatOBO

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Posted 25 May 2017 - 07:46 AM

I did not really think about it at first, I just saw a new version was out and decided to upgrade. I realize it was a bad idea now, but I am used to windows where every update makes it better. Also I can't sign in because the mouse does not work



#4 TheGreatOBO

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Posted 25 May 2017 - 07:49 AM

I just realized that the whole pc freezes up at launch, Not just the mouse so I can not enter the terminal. Would I be able to upgrade and not lose files? Also windows 10 works fine. Also I was planning to upgrade to 17.04, right after 16.10.


Edited by TheGreatOBO, 25 May 2017 - 07:56 AM.


#5 NickAu

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Posted 25 May 2017 - 08:12 AM

 

Would I be able to upgrade and not lose files?

 

Technically yes.  You should be able to boot your PC from a Ubuntu 17.04 Live CD or USB and upgrade without a problem, But there are no promises I would back up any important files first.

 

When you boot from USB or CD selectthe try Ubuntu option and let it boot to a desktop, and back up any important files to USB or other media, Do you know how to do this?

 

Then hit the install button on the desktop you should get an option similar to this

ubuntu1204-upgrade.png

 

PS

 

I would also back up Windows or any important files on Windows just in case.


Edited by NickAu, 25 May 2017 - 08:18 AM.
Add PS.

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#6 TheGreatOBO

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Posted 25 May 2017 - 08:37 AM

I am not sure how to backup my data without a mouse. Usually I would just back it up using the mouse but that is now not possible.



#7 TheGreatOBO

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Posted 25 May 2017 - 08:38 AM

I did just download it a month ago, so there is no data on there other than a few games and wine.



#8 NickAu

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Posted 25 May 2017 - 08:41 AM

 

I am not sure how to backup my data without a mouse. Usually I would just back it up using the mouse but that is now not possible.

You will be booting from a Live CD or USB so your mouse will work.


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#9 TheGreatOBO

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Posted 25 May 2017 - 08:43 AM

OK sounds great, I will do that now and inform you of any issues I may face. Thank you so much.



#10 NickAu

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Posted 25 May 2017 - 08:47 AM

Ok

 

 If you are not sure of anything please ask first.


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#11 TheGreatOBO

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Posted 26 May 2017 - 09:27 AM

Do I just boot off the disk, as if  was installing ubuntu, but then press update



#12 NickAu

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Posted 27 May 2017 - 01:16 AM

Hi

 

Sorry for the delay getting back to you.

 

Yes.

 

Make sure any peripherals such as printer are plugged in and that your PC can access the net.

 

Boot your PC from the disk.

 

When asked select try Ubuntu

 

Once the PC is booted to desk top back up any doccuments.

 

Then hit the Install Ubuntu button and select Upgrade Ubuntu,


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#13 TheGreatOBO

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Posted 27 May 2017 - 06:46 AM

Everything Is working now on the ubuntu side but now windows 10 is being strange(It says to put back in the the windows cd to repair it). It warned me a fat 32 partition had something wrong, but I skipped that part... could that be it.



#14 rburkartjo

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Posted 27 May 2017 - 11:32 AM

see this link

it is for 17.04 but might be of some help

https://help.ubuntu.com/stable/ubuntu-help/mouse-problem-notmoving.html


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#15 pcpunk

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Posted 27 May 2017 - 12:32 PM

This may be out of line here, but make sure Windows 10 Fast Boot is turned OFF!


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