Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Random Hangs/Freezes


  • Please log in to reply
2 replies to this topic

#1 EndlessJourney

EndlessJourney

  • Members
  • 61 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:39 AM

Posted 24 May 2017 - 02:03 AM

Hello!

 

It happened twice now, in the span of two days. While I was writing an email in 22/5 and while writing on word in 24/4, the screen just froze and everything became unresponsive (I had no music playing so I don't know about sound.) Only a hard reset restored the system, and it left behind no BSOD. (I didn't run windows startup diagnostics.)

 

Please help me find out the issue, as if it happens again, I may again lose valuable info. Also, thank you in advance and sorry for being such a newbie with the logs. I attached both zips and info as best as I could.

 

 

 

· OS - Windows 8.1, 8, 7, Vista ?

Windows 7

· x86 (32-bit) or x64 ?

64

· What was original installed OS on system?

Windows 7

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?

OEM (I guess)
· Age of system (hardware)

December of 2009

· Age of OS installation - have you re-installed the OS?

Probably yes

· CPU

AMD Phenom II X4 955 Processor 3.2 GHz

· Video Card

NVIDIA GEFORCE GTX 950

· MotherBoard - (if NOT a laptop)

GA-MA790XT-UD4P

· Power Supply - brand & wattage (skip if laptop)

Turbo-X PSU Power Series 735 W 80+ Bronze Modular (possibly)

· System Manufacturer
· Exact model number (if laptop, check label on bottom)

Gigabyte Technology Co, Lld

· Laptop or Desktop?

Desktop

 

 

 


Edited by EndlessJourney, 24 May 2017 - 03:30 PM.


BC AdBot (Login to Remove)

 


#2 bwv848

bwv848

    Bleepin' Owl


  • BSOD Kernel Dump Expert
  • 2,953 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:92.96 million miles away from the sun
  • Local time:01:39 AM

Posted 24 May 2017 - 03:20 PM

Greetings,

Unfortunately, I've just realized that this is a pirated copy of Windows 7 — you are using an ACER/HP key with a GIGABYTE motherboard. BleepingComputer's forum rules prohibit me from helping you further:

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to  remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.
If you would like help, please purchase a legitimate copy of Windows for your computer and run the Sysnative File Collection App again. Furthermore, pirated versions of Windows never function as normally.

Thank you.
 
Regards,
bwv848
 

If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 EndlessJourney

EndlessJourney
  • Topic Starter

  • Members
  • 61 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greece
  • Local time:08:39 AM

Posted 24 May 2017 - 03:25 PM

Pirated? I see.

Maybe that's the issue.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users