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Group Policy Client service failed the logon


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#1 jackhero

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Posted 23 May 2017 - 09:51 AM

I am using Vista Business SP2. Two days ago when I restarted my laptop I received the following message while trying to login to my account,

 

"The Group Policy Client service failed the logon, Access is denied"

 

Because of this problem I am locked out of my account and cant get in at all.

 

I am not sure when did this problem started because usually I put my laptop to sleep while I am not using it. I faced this problem when I restarted. I only had one user account as admin in windows.

 

I searched for this problem and found that I could try to login via safe mode. I tried and I am able to login to the same account in safe mode. As suggested in search some people said you could try making another account of admin. Maybe it happened because of the profile getting corrupt. Some people said you could modify ntuser.dat file of the affected account. But I could not find that file, although I could see files (two of them) with same name in new account ntuser.datLog1 and ntuser.datLog2.

 

I cant access my old profile through the new one. 

 

I would like to ask that is there any possible way to recover my old account along with its data?



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#2 JohnC_21

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Posted 23 May 2017 - 10:15 AM

If you can login via safe mode you should be able to create a new user account and transfer the data from the corrupted profile.

 

Open a command prompt in Safe Mode and type

 

net user administrator /active:yes

 

This will enable the hidden administrator account. Reboot the computer and in the Administrator Account create a new admin user. Transfer the data then disable the Administrator account in an elevated command prompt by typing

 

net user administrator /active:no

 

https://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/



#3 GoofProg

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Posted 24 May 2017 - 08:35 AM

If you do not have any group policies then just disable group policies.  There was this thing going around in public libraries and forcing group policies on strangers.  (maybe they got the system account from decyphering XP code).  I had shadow volume copy and the whole networking functionality attacked by rogue remote group policies... also check to see if you have a dell and if CompuTrace is on.



#4 jackhero

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Posted 25 May 2017 - 01:39 AM

I

 

If you can login via safe mode you should be able to create a new user account and transfer the data from the corrupted profile.

 

Open a command prompt in Safe Mode and type

 

net user administrator /active:yes

 

This will enable the hidden administrator account. Reboot the computer and in the Administrator Account create a new admin user. Transfer the data then disable the Administrator account in an elevated command prompt by typing

 

net user administrator /active:no

 

https://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

Isn't there any possible way to recover the old profile instead of making a new one?



#5 jackhero

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Posted 25 May 2017 - 01:40 AM

If you do not have any group policies then just disable group policies.  There was this thing going around in public libraries and forcing group policies on strangers.  (maybe they got the system account from decyphering XP code).  I had shadow volume copy and the whole networking functionality attacked by rogue remote group policies... also check to see if you have a dell and if CompuTrace is on.

I am an individual user not connected to any group etc. Could you please tell me how to disable group policies? also the dell and compu trace how to check it



#6 JohnC_21

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Posted 25 May 2017 - 07:53 AM

I

 

If you can login via safe mode you should be able to create a new user account and transfer the data from the corrupted profile.

 

Open a command prompt in Safe Mode and type

 

net user administrator /active:yes

 

This will enable the hidden administrator account. Reboot the computer and in the Administrator Account create a new admin user. Transfer the data then disable the Administrator account in an elevated command prompt by typing

 

net user administrator /active:no

 

https://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

Isn't there any possible way to recover the old profile instead of making a new one?

See this guide. It does require editing the registry so be careful. It may be best just to create a new profile then transfer the personal data.

 

Video showing the process.






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