Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need help locating drivers (from official sources) for Packard Bell computer


  • Please log in to reply
No replies to this topic

#1 krs000

krs000

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:11:58 AM

Posted 23 May 2017 - 01:38 AM

Hello,

 

I'm having ALOT of problems locating the drivers for my Packard Bell desktop computer. I will try to provide as much information as possible (I'm sorry for the long post).

 

The computer is a Packard Bell iMedia S2100. It was sold with Windows 7 installed. Along the way, I needed to format it and reinstall Windows 7 (from scratch from my official purchased Windows 7 installation disc, I don't have a restore disc of the OEM Windows that came with the computer).

I went to Packard Bell's website to retrieve the drivers by providing my computer's "SNID" (serial number ID, I assume) which pulled up a list of drivers, several of which are for hardware not even in the computer, such a NVIDIA card, a wireless ethernet controller, etc. It also contains multiple ATI video card drivers. Now the real problem is, these so-called drivers are in fact the dreaded ATI Catalyst utility in different variations, including the "driver" for the chipset they provide. Per usual, upon installing ATI Catalyst, it says it detects no compatible hardware, and if I try to manually install the drivers (from the packages / drivers directory), Device Manager says the latest driver is already installed (except it's not... "Standard VGA Graphics Adapter"...).

I have tried several 3rd party "driver identification" software (including the one I've had most success with in the past, Driver Genius Professional), which only resulted in wrong incompatible drivers downloaded.

I have also been in contact with Packard Bell support, which have been extremely unhelpful, so now I'm turning to here in hope for real help.

What I want is links to accurate, latest Windows 7 drivers (I am running the 64bit version) for the computer's hardware but I want them to be from official sources, e.g. not some 3rd party website gathering a bunch of drivers.

Next I will provide the official hardware specs were provided by the retailer. After that I will provide the actual Device IDs and Vendor IDs from Device Manager.

Please, if you can help, or have any suggestions, I would really appreciate your input.

 

Retailer specs:

 

Manufacturer: Packard Bell

Model: iMedia S2100

 

Processor:
    Type of processor: AMD E-Series
    Model: E1-1200
    Cores: 2
    Speed (GHz): 1.40 Ghz
    CPU Cache: 1MB
    Chipset: AMD A68

 

Sound & graphics:
    Sound: High-definition audio with stereo support
    Stand-alone sound card: No
    Video card: AMD Radeon HD 7310 Graphics
    Stand-alone video card: No
    Shared memory: 512 Mb

 

Other:
    LAN: Integrated LAN 10/100/1000
 

 

Hardware, as listed in Device Manager (I also included the vendor names and chip descriptions according to pcidatabase.com, I do not know if those are accurate):

Display adapters > Standard VGA Graphics Adapter:
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_9809 (ATI Radeon 7310M)

IDE ATA/ATAPI controllers > Standard Dual Channel PCI IDE Controller
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4390 (Integrated SATA II Controller)

Other devices > Ethernet Controller:
VEN_10EC (Realtek Semiconductor Corp.)
DEV_8168 (PCIe GBE)

Sound, video and game controllers > High Definition Audio Device:
VEN_10EC (Realtek Semiconductor Corp.)
DEV_0662 (5.1 Channel Audio Codec)

System devices > ATI I/O Communications Processor PCI Bus Controller
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4384 (ATI I/O Communications Processor PCI Bus Controller)

System devices > ATI I/O Communications Processor SMBus Controller
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4385 (ATI I/O Communications Processor SMBus Controller)

System devices > High Definition Audio Controller:
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_1314 (High Definition Audio Controller)

System devices > High Definition Audio Controller:
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4383 (High Definition Audio controller)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1700 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1701 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1702 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1703 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1704 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1716 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1510 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1718 (PCI standard host CPU bridge)

System devices > PCI standard host CPU bridge
VEN_1022 (Advanced Micro Devices)
DEV_1719 (PCI standard host CPU bridge)

System devices > PCI standard ISA bridge
VEN_1022 (Advanced Micro Devices)
DEV_439D (74A)

System devices > PCI standard PCI-to-PCI bridge
VEN_1022 (Advanced Micro Devices, Inc.)
DEV_43A0 (PCI Express standard Root Port)

System devices > PCI standard PCI-to-PCI bridge
VEN_1022 (Advanced Micro Devices, Inc.)
DEV_43A2 (not listed at pcidatabase.com)

System devices > PCI standard PCI-to-PCI bridge
VEN_1022 (Advanced Micro Devices, Inc.)
DEV_1512 (not listed at pcidatabase.com)

Universal Serial Bus controllers > Standard Enhanced PCI to USB Controller
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4396 (Standard Enhanced PCI to USB Host Controller)

Universal Serial Bus controllers > Standard OpenHCD USB Host Controller
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4397 (Standard OpenHCD USB Host Controller)

Universal Serial Bus controllers > Standard OpenHCD USB Host Controller
VEN_1002 (Advanced Micro Devices, Inc.)
DEV_4399 (not listed at pcidatabase.com)

 

If there is anything else you would like to know, please tell me and I will do my best in providing that information.



BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users