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BSOD when renaming Directory on an SD card


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#1 trevzilla

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Posted 22 May 2017 - 08:13 PM

Hi all,

 

I'm getting a BSOD when I try to rename a directory on an SD card. It is an inconsistent BSOD, but has happened 3 times to me now. My Google-Fu skills told me that a driver is probably causing the issue, but I have no idea which one, and where to start! Help please! :)

 

· OS - Windows 10
· x64
· What was original installed OS on system? Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware) 6 months
· Age of OS installation - have you re-installed the OS? 6 months...have not reinstalled.

· CPU - Intel i7
· Video Card - Geforce 980M
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (skip if laptop)

· System Manufacturer - Asus (republic of gamers)
· Exact model number (if laptop, check label on bottom) - G752V

· Laptop or Desktop? - Laptop

Attached Files



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#2 bwv848

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Posted 22 May 2017 - 08:39 PM

Very strange bugcheck — never seen a STOP 0x0000012C: EXFAT_FILE_SYSTEM one before. However, the dumps seem to indicate that your Genesys Logic Storage Driver is to blame. Please reinstall it. **DOWNLOAD LINK**


Edited by bwv848, 22 May 2017 - 08:39 PM.

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#3 trevzilla

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Posted 22 May 2017 - 09:48 PM

Awesome! Thank you! I've just gotten the new drivers installed. I'll be using my SD card reader a bunch tomorrow, so I'll be sure to report back on whether I get any blue screens or not during that time!

 

Thanks again!



#4 bwv848

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Posted 22 May 2017 - 09:53 PM

You're welcome. :)

 

Let me know how everything goes.

 

Best regards,

bwv848


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#5 trevzilla

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Posted 23 May 2017 - 03:42 PM

Well, so far so good! Computer has been running stably all day! Thanks for your help! I consider this issue resolved...unless you hear back from me at some future date! :)



#6 bwv848

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Posted 23 May 2017 - 03:52 PM

You're most welcome. Thank you for letting us know.

 

Kind regards,

bwv848


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#7 trevzilla

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Posted 02 May 2018 - 11:15 AM

Hate to bring this issue back up. Seems like the issue wasn't resolved after all. If I recall correctly, it worked for about a day or two and then started to do the same BSOD. I stopped working (and therefore didn't need to use my SD card reader) for the winter, but now I'm back to it, and sure enough, I'm getting this BSOD quite often once again. Only when I try to rename a directory directly on my SD card.

 

I tried installing a different (I think) driver two days ago, but I still got another BSOD yesterday. I tried installing this driver. (It's the Genesis Multi-Card Reader Driver Version V4.5.0.6.1001  dated 2015/9/24)

 

if it helps at all here is a photo of the BSOD that I got yesterday. Sorry about the crap quality. Tried getting my phone out to take a picture before it went away!

 

Also, I've attached a new Sysnative file.

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#8 bwv848

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Posted 03 May 2018 - 06:20 PM

There are no dump files, but from the picture it does appear to be the same bugcheck (and probably the same card reader driver at fault). Have you considered bugging ASUS?


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#9 trevzilla

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Posted 09 May 2018 - 11:10 AM

Ooh! I actually didn't even know that was an option. I'll give that a shot and see what they have to say.






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