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#1 uohajekwe19

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Posted 21 May 2017 - 11:56 PM

I think I may have a corrupted counter.dat file on my PC. I can't delete from my Temporary Files folder, as it always gives the error "The action cannot be completed because the file is open in Internet Explorer." I have done this with Explorer closed and it gives the same help.

 

 

 

 

 

 

 

                                                                                                                                                                                                          Help needed urgently,

                                                                                                                                                                                                          Uzo



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#2 TsVk!

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Posted 23 May 2017 - 02:23 AM

You can boot from a live disk like PartedMagic or Puppy Linux and delete it whilst Windows isn't running.

 

Some temp internet files you can delete from other administrator accounts also. So you could create a new admin account, login to it and then try from there.



#3 dc3

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Posted 23 May 2017 - 09:53 AM

Another option would be to do a System Restore.  Choose a restore point prior to this problem.


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#4 uohajekwe19

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Posted 23 May 2017 - 01:42 PM

My System Restore doesn't go back to before I got the problem.

 

But how would I use PartedMagic or Puppy Linux to delete the file?



#5 TsVk!

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Posted 23 May 2017 - 05:00 PM

My System Restore doesn't go back to before I got the problem.

 

But how would I use PartedMagic or Puppy Linux to delete the file?

Download the image, burn to a CD or create a bootable USB using Rufus.

 

Boot from the new media you created, and then use the file manager to delete the file.






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