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Help finding decryptor - [filename].crypt - HOW_OPEN_FILES.html


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#1 RogetWilco

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Posted 21 May 2017 - 08:41 PM

Hi, can someone help with this type of ransomware and a decryption tool?

 

The computer was infected from an RDP connection from Russia. The encrypted files have a file name ending in .crypt

The ransom note is titled HOW_OPEN_FILES.html and contains the email address cryptohelpers@india.com.

 

The ID Ransomware site detects the ransom note as GlobeImposter 2.0 and the files as CryptXXX, CryptXXX 2.0, CryptXXX 3.0, or Chimera, but can't work out the email address in the ransom note.

I have tried all the current decryption tools, and none work.

 

Also, if there is no decryption tool, are we able to pay a company to develop a decryption tool?

 

Thank you in advance for your help.


Edited by RogetWilco, 21 May 2017 - 08:48 PM.


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#2 Demonslay335

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Posted 21 May 2017 - 10:07 PM

It's GlobeImposter 2.0, I can tell from the ransom note. I've added the email and BTC for future detections. Afraid it is not decryptable, you'll have to restore from backups.

 

The ".crypt" is a very generic extension that a lot of old ransomware families shared, so they tend to show false positives.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#3 RogetWilco

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Posted 21 May 2017 - 11:15 PM

It's GlobeImposter 2.0, I can tell from the ransom note. I've added the email and BTC for future detections. Afraid it is not decryptable, you'll have to restore from backups.

 

 

Thanks Demonslay335, When you say it's not decryptable, are you saying it won't be, or it isn't at the moment?



#4 Demonslay335

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Posted 21 May 2017 - 11:20 PM

It won't be, it's secure per Fabian Wosar. Only chance is if keys are leaked or seized by law enforcement somehow.


logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.


#5 quietman7

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Posted 22 May 2017 - 06:01 AM

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the below support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections.To avoid unnecessary confusion, this topic is closed.

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