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Computer Won't Start Up.


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#1 bmhc86

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Posted 07 September 2006 - 11:52 PM

Hi,
I am relatively computer illiterate and I seem to have a big problem. I must have a virus. My computer was working fine yesterday, but when I tried it today it started to boot up but then stopped at the blue Windows XP page. The little light bars at the top and bottom are not moving and it will sit this way for ever. The mouse will move, but clicking does nothing. Cntrl + Alt + Del does nothing, and I am at a loss.
I don't have a clue what to do. Could some one please help me?

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#2 usasma

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Posted 11 September 2006 - 09:19 AM

Do you have a restore disk for your system or a legitimate copy of the WindowsXP installation CD?

You could try booting to the recovery console to see if you can fix it there - or you can do a system restore to fix it up (assuming this isn't a hardware failure).

If it is a hardware failure, then the system restore would most likely fail - and then we'd have to start troubleshooting the hardware problem.
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#3 fleamailman

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Posted 11 September 2006 - 09:40 AM

Agreed.

I think the simplest thing would just be to repar the os. This is a link that makes very easy to understand then.

http://www.geekstogo.com/forum/Repair-Windows-XP-t138.html
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#4 Gyro

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Posted 11 September 2006 - 12:34 PM

What you need to do is you need to boot clean. Or in other words you need to start up in safe mode. You can do this by pushing f8 from safe mode you should be able to scan with your virus software... or if you don't have any, see if you can start up in safe mode with network support. A simple fix from safe mode is to try to go to system restore. This is accessible under your start button, click on all programs, go to accessories, go to system tools, and it should be the last option. Go back to the last day it was working, if the system does not restore from that date, go back further.

Right now, you probably have all your information, and if it was a hardware failure, you would not have past POST. So I'm guessing software or registry. Both of which can be fixed by doing a system restore.




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