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Windows 7 - Stuck on Windows Boot Manager


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9 replies to this topic

#1 Jorgieboy82

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Posted 20 May 2017 - 05:33 PM

Good Day,

 

I have a computer Sony Vaio Laptop E Series and when I turn it on I am getting the following error.

 

Windows failed to start. A recent hardware or software  change might be the cause. 

 

1. Insert your Windows Installation disk  and restart - I tried it many times but it doesn't work.

 

File - pdc.sys

Status: 0xc000098

Info: Windows  failed to load because a required file is missing or corrupt.

 

Any ideas how to fix?

 



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#2 Havachat

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Posted 20 May 2017 - 08:02 PM

1. Insert your Windows Installation disk  and restart - I tried it many times but it doesn't work.

 

Any ideas how to fix?

 

See Here for procedure for Repair https://www.bleepingcomputer.com/tutorials/start-the-windows-7-recovery-environment/

 

 

Otherwise :

Option 1 .

 

Have you tried Booting into Safemode , will it let you ?

If so , if you have any Personel Data that you cant afford to lose then Back it up Externally.

 

Or System Restore / to an earlier time when worked ok.

 

Option2 .

 

If you have nothing on the drive and can afford to lose everything , then reset the laptop back to factory state { When you first got it }.

 

Option 3 .

 

Wait for an Expert to guide you to reinstalling the missing driver , fixmbr , or fixboot.



#3 Jorgieboy82

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Posted 20 May 2017 - 08:37 PM

 

1. Insert your Windows Installation disk  and restart - I tried it many times but it doesn't work.

 

Any ideas how to fix?

 

See Here for procedure for Repair https://www.bleepingcomputer.com/tutorials/start-the-windows-7-recovery-environment/

 

 

Otherwise :

Option 1 .

 

Have you tried Booting into Safemode , will it let you ?

If so , if you have any Personel Data that you cant afford to lose then Back it up Externally.

 

Or System Restore / to an earlier time when worked ok.

 

Option2 .

 

If you have nothing on the drive and can afford to lose everything , then reset the laptop back to factory state { When you first got it }.

 

Option 3 .

 

Wait for an Expert to guide you to reinstalling the missing driver , fixmbr , or fixboot.

 

 

hey i tried option one and two. they both didn't work.

 

i couldn't even get to backing up my data as i can't access. id have to wait for option 3 - how does this work?



#4 Havachat

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Posted 21 May 2017 - 07:32 AM

If Option 2 - Factory Reset - Specifc to  Sony Vaio Laptop E Series didnt  work you may possibly have a Hard Drive issue.

 

The process here then is to wait until you get a Response from an Expert or other.......so be patient.



#5 Jorgieboy82

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Posted 22 May 2017 - 10:15 PM

do I have to keep bumping to get an answer?



#6 Jorgieboy82

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Posted 23 May 2017 - 10:32 PM

bump please



#7 Jorgieboy82

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Posted 31 May 2017 - 10:23 AM

I need help on this please, am willing to donate for services if there's a section here please link me.

 

I can't lose the information I have stored.



#8 JohnC_21

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Posted 31 May 2017 - 11:14 AM

Do you have an external drive to backup your data to. Also remember to backup any browser bookmarks and email if you use an email client.

 

Download UBCD. Burn the iso to a CD/DVD on any Windows 7 or later computer by right clicking and selecting Burn Disk Image. At the menu screen select Parted Magic. Copy the data to an external drive per the following guide.

 

 http://fixit.litten.com/linuxfilecopy.html

 

http://www.file.net/process/pdc.sys.html

 

I can't find the pdc.sys file on my Windows 7 system.

 

Have you tried tapping F8 and selecting Use Last Known Good Configuration?

 

Edit: you can also recover data by removing the drive and attaching to another computer using a USB adapter similar to this one.

 

http://www.ebay.com/itm/New-USB-2-0-to-IDE-SATA-S-ATA-2-5-3-5-Hard-Drive-HD-HDD-Converter-Adapter-Cable-/131139498971

 

Is there a legible key on a COA sticker. It could under the laptop, in the battery compartment. Don't post the key.


Edited by JohnC_21, 31 May 2017 - 11:17 AM.


#9 Jorgieboy82

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Posted 31 May 2017 - 02:50 PM

Thanks for replying. I tried last known configuration but it did not work.

 

The option you are providing, is this a way just to save my files? Because I am looking for a way to log into my desktop as it was before.

 

I believe the last time I had this issue, a Specialist/Expert used a different Operating System called Ubuntu to fix the errors, and I was able to load back up to my desktop.



#10 JohnC_21

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Posted 31 May 2017 - 03:15 PM

UBCD has Parted Magic which is similar to Windows. I am only providing an option to recover your files. I am not sure how you would recover from that driver error except perhaps to tap F8, open a command prompt option and type

 

sfc /scannow

 

which would look for any missing or corrupt system files. I am not sure how the person was able to fix a driver error with Ubuntu unless the problem that was fixed was something else. Ubuntu cannot fix a corrupted driver file as it's linux and not Windows. If the pdc file is missing or corrupted and you can find the file on another computer with the same OS as you have it would be possible to copy the file from a flash drive to your computers C:\Windows\System32\drivers  folder using Parted Magic on the UBCD.

 

Also what happens if you tap F8, select Repair Computer and do a Startup Repair. This may take up to three attempts.

 

startuprepair1.jpg






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