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Windows 10 will not update


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#1 Off_the_deep_end

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Posted 19 May 2017 - 02:22 PM

Hello,

 

I have a Samsung laptop that originially came with Windows 8 which of course was updated to 8.1 which turned into Windows 10 while they were giving it out as a free upgrade.

 

This is not my normal everyday used laptop. I have another laptop that runs Windows 7 that I use for my everyday needs as well as run my business from. However that is currently down with some sort of virus or issues and I have put that one into the correct forum topic to get those issues resolved. Due to that my Windows 7 is just sitting in timeout until I can get that cleared up.

 

Once my Windows 7 laptop went down I then opened up this laptop (Windows 10) and figured I could use this one until my 7 is good to use again. It had been quite a while since I had turned this laptop on last so there was quite a bit of updates and what not that needed to be done before I could safely use it. I also had to remove my Bitdefender 2016 and replaced it with Bitdefender 2017. I also use Malwarebytes however for some reason it is also still on the 1.75.0.1300 version which it should have alerted me that I needed to install the new Malwarebytes version 3.

 

I have only 3 updates that have taken place on this computer since I turned it back on recently. Those took place on May 3rd and they were for Microsoft Office. No windows updates at all. When I click on check for updates it will sit here and check for updates forever.....hours... even days... for some reason it will not do any updates. So I don't know what in the heck this things problem is. I did have Chrome on here but uninstalled it because I feel like Chrome is part of the culprit on my Windows 7 laptop. So I thought just to err on the side of caution i would just remove it from this laptop (Windows 10) for now.

 

I have checked my settings and they are set to automatic updates so now I am not sure what is going on.

 

Thank you so much for your time and help.  



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#2 boopme

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Posted 09 June 2017 - 10:47 AM

I think you should try this first.

Tweaking.com - Windows Repair All-In-One (Portable)

- Download Windows Repair All-In-One (Portable Version) from here.

- Extract tweaking.com_windows_repair_aio.zip to your Desktop.

- Disable all your antivirus and antimalware software - see how to do that here.
- Right click on QfBzvq1.png and select Run as Administrator (XP users just double click) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.)

- A window will appear. Click Step 2.
2f8o60N.png

- Click the Open Pre-Scan button, then click Start Scan. Wait for Windows Repair to finish scanning.

- Depending on which error Windows Repair found, click Repair Reparse Point or Repair Environment Variable accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.

- Go to Step 3, then click Check in the See If Check Disk Is Needed.

- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information, then click Add To Next Boot. Reboot the computer to let Windows check the disk.
Ymy7crZ.png

- Go to Step 4, then click Do It.
zDtdN75.png

- Go to Step 5. Under System Restore click Create.
f7lEe1N.png

- Go to Repairs and click Open Repairs. Leave all checkmarks as they are, then click Start Repairs.
PGv2vtD.png

- By default Windows Repair All-In-One will create a "Logs" folder in its folder on the Desktop. Please post the contents of the log in your next reply.
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#3 jwoods301

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Posted 09 June 2017 - 04:21 PM

This method from TenForums works well...

 

https://www.tenforums.com/tutorials/24742-reset-windows-update-windows-10-a.html






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