Posted 07 September 2006 - 09:42 PM
As I mentioned in my last post, I recently moved from a house to an apartment. Before I moved, my scanner and printer were working fine, but since the move, neither of them are working properly. I already posted a question about the scanner, so this post is about my printer problem.
It's a HP deskjet 656c printer. There are actually a few things going on with it. One is that it starts to print properly, and then part way through it starts making a clicking type of sound or some message will pop up on my laptop screen that says there is a problem and the printer failed to print. It will then start printing from the beginning all over again!! Other times it just stops altogether, and the error message keeps going bezerk, for lack of a better word!!
I've already checked to make sure the paper is loaded properly, and it is. I've also tried hitting the button on the printer that usually turns orange if there is a problem or out if the printer is out of paper, etc. The light didn't turn on, but I tried pushing it anyway, but it didn't fix the problem.
I've also checked the printer (forget what it's called, but it's the place where you check to see the status of the print jobs, and you can cancel them if you need to.) There wasn't a bunch of jobs waiting to print, and I also tried canceling the job and starting over. Still keep having the same problem.
I've also unplugged the printer from the laptop and turned the printer off for several days, but when I came back to try printing with a NEW job, I still had the same problem. Also, the printer doesn't appear to be out of ink, and the problem happens whether I'm printing only in black or if I'm printing in black and another color.
When I tried to print a very short job (five lines), the printer worked the first two times, but after that, it refused to print at all.
That's all the info. I can think of to give you. Do you think you can help me fix this? Thanks so much!!