It's been awhile since I last visited!! I hope everyone is doing well and has had a great Summer!!!
I'm having a problem with my Scanner, which is a Microtek ScanMaker 4800. I moved from a house to an apartment about three months ago, and before I moved, the scanner worked perfect. Since the move though, it's not been working at all!!
When I'm putting my image on the flatbed glass and then clicking on preview, the scanner makes a bunch of noise, some of which are sounds that are new, but when it's finished, there is no image on my laptop screen. I already reinstalled the scanner program because when I originally clicked on the icon on the desktop to start scanning, the scan wizard box appeared. So, after I went through the install process, I tried to scan, but still no luck. Then I clicked on Help to look for a troubleshooting section, but the only thing I could find though was a "test scanner" option. I went through that process, and I was told if the image appeared on the screen, then the scanner was working. Well, the image did NOT appear, but the directions don't say what to do when that happens!
So, can you help me out? Thanks so much!!!!!
(Moderator edit: moved post to more appropriate forum. jgweed)
Edited by jgweed, 07 September 2006 - 09:43 PM.