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Boot into immediate BSOD - cannot access BIOS or anything else.


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#1 BABaracus

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Posted 19 May 2017 - 01:51 AM

Morning all.

I have a Zoostorm PC that I've been using for just over a year. As soon as I got it I added an SSD and installed windows on that.

Yesterday the computer auto-reset to install the latest windows update. I walked away during the process, and upon returning to the computer it was off. Now, when I turn it on, I get the Zoostorm 'logo' but the PC then quickly drops into a BSOD. A photo of the error screen is attached. The error code is 0xc000000e.

None of the keys suggested on the error screen do anything. I've also tried hammering the F keys/DEL/ESC immediately as it starts and there's no change. After about 20 seconds of the error screen the PC automatically shuts off.

I'd be very grateful for any ideas or suggestions.

Thanks.

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#2 usasma

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Posted 20 May 2017 - 09:19 AM

0xc000000e is the code for "A device which does not exist was specified."

As such, it seems that there's a problem with the hard drive or the boot mechanisms.

 

If startup repair doesn't fix it, then you may want to try another hard drive to see if that fixes the problem.


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