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Win 10 PC shuts down every 20 minutes


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#1 ecobuilder

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Posted 18 May 2017 - 09:05 PM

This happened about a month ago where my computer would shut down every 20 minutes.  Figured out it was after a windows update had downloaded and I don't remember what I did to fix it.

 

It is back after another windows update.  Need help to figure this out.

 

Tried updating drivers, including Intel chipset driver.

 

It is not my PSU.  Verified last time it is in good working order.  It's a PC Power & Cooling 610W.

 

Any info appreciated.



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#2 opera

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Posted 19 May 2017 - 01:09 AM

What does it say in the Windows Event Viewer (look under Applications and also System events)



#3 ecobuilder

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Posted 19 May 2017 - 01:20 AM

I'm getting the blue screen now.

 

Critical:  ID 41 Kernel Exception

 

Errors:  ESRV - QUEEN CREEK

 

Hard to get the info as it's blue screening me now after about 5 minutes.



#4 ecobuilder

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Posted 19 May 2017 - 01:24 AM

Log Name:      ESRV_SVC_QUEENCREEK
Source:        ESRV_SVC_QUEENCREEK
Date:          5/19/2017 12:18:17 AM
Event ID:      2
Task Category: (1)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EmiliaRose-PC
Description:
The description for Event ID 2 from source ESRV_SVC_QUEENCREEK cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
 
If the event originated on another computer, the display information had to be saved with the event.
 
The following information was included with the event: 
 
Error [1]: [Invalid Parameter(s).][0x57].
Occurred: [Fri May 19 00:18:17 2017].
In file: [driver.c].
At line: [22584].
 
The specified resource type cannot be found in the image file
 
Event Xml:
  <System>
    <Provider Name="ESRV_SVC_QUEENCREEK" />
    <EventID Qualifiers="16384">2</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-05-19T06:18:17.201708200Z" />
    <EventRecordID>60</EventRecordID>
    <Channel>ESRV_SVC_QUEENCREEK</Channel>
    <Computer>EmiliaRose-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Error [1]: [Invalid Parameter(s).][0x57].
Occurred: [Fri May 19 00:18:17 2017].
In file: [driver.c].
At line: [22584].</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        LMS
Date:          5/19/2017 12:20:32 AM
Event ID:      2001
Task Category: LMS
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      EmiliaRose-PC
Description:
LMS cannot connect to Intel® MEI driver
 
Event Xml:
  <System>
    <Provider Name="LMS" />
    <EventID Qualifiers="32768">2001</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-05-19T06:20:32.103694700Z" />
    <EventRecordID>1856197</EventRecordID>
    <Channel>Application</Channel>
    <Computer>EmiliaRose-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>LMS cannot connect to Intel® MEI driver
</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Service Control Manager
Date:          5/19/2017 12:18:16 AM
Event ID:      7000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EmiliaRose-PC
Description:
The SDWSCService service failed to start due to the following error: 
A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Event Xml:
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2017-05-19T06:18:16.842315100Z" />
    <EventRecordID>16720</EventRecordID>
    <Correlation />
    <Execution ProcessID="928" ThreadID="3120" />
    <Channel>System</Channel>
    <Computer>EmiliaRose-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">SDWSCService</Data>
    <Data Name="param2">%%2148204801</Data>
    <Binary>5300440057005300430053006500720076006900630065000000</Binary>
  </EventData>
</Event>


#5 ecobuilder

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Posted 19 May 2017 - 01:26 AM

Hope I'm not causing clutter of useless info.  Just trying to copy and paste some of the info in event viewer while computer is remaining on.


Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          5/19/2017 12:18:05 AM
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      EmiliaRose-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>4</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2017-05-19T06:18:05.580172700Z" />
    <EventRecordID>16691</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>EmiliaRose-PC</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">59</Data>
    <Data Name="BugcheckParameter1">0x80000003</Data>
    <Data Name="BugcheckParameter2">0xfffff803051da6b0</Data>
    <Data Name="BugcheckParameter3">0xffffd200d785c170</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
  </EventData>
</Event>


#6 opera

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Posted 19 May 2017 - 01:54 AM

Queencreek is from Intel and seems to be known for causing errors

 

https://communities.intel.com/thread/109226

https://communities.intel.com/thread/110955



#7 ecobuilder

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Posted 20 May 2017 - 02:21 PM

Ended up doing a reinstall of win10 but it still shuts down every 20 minutes.

 

Any other suggestions?



#8 GoofProg

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Posted 21 May 2017 - 07:37 PM

Tried updated drivers? 

Tried (disabling rpc services??)

Tried if online/offline issue.

Boot to something else like a repair disk or live linux & see if it still has the same issues.

(personally I don't like any 20 minute curse...)



#9 ecobuilder

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Posted 21 May 2017 - 08:09 PM

YES Tried updated drivers?
WILL ATTEMPT TONIGHT Tried (disabling rpc services??)
YES, DOES WITHOUT FAIL ON EITHER Tried if online/offline issue.
TRIED TO RUN MEMTEST 86+ BUT SAME THING Boot to something else like a repair disk or live linux & see if it still has the same issues.


Will be trying something simple as replacing CMOS battery & reset tonight. Also looking into BIOS settings and maybe any available update.

#10 ecobuilder

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Posted 22 May 2017 - 12:32 AM

Changed CMOS battery and did a reset.

 

No change.



#11 ecobuilder

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Posted 22 May 2017 - 01:17 AM

Cannot disable nor has it been advised to disable RPC services.






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