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Posted 18 May 2017 - 09:01 PM
Posted 20 May 2017 - 09:13 AM
HP's usually have built in diagnostics (pressing F2 at boot should get you into them).
If that doesn't help, then I'd suggest posting over in the Internal Hardware forums: http://www.bleepingcomputer.com/forums/f/7/internal-hardware/
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