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Is my computer clean?


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5 replies to this topic

#1 Wof34h

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Posted 18 May 2017 - 01:34 PM

I have made some virus checks but im still not sure, i ran the farbar.

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#2 nasdaq

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Posted 20 May 2017 - 09:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Nothing suspicious was found on your logs.

==

Please let me know what problem you are having with this computer.

#3 Wof34h

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Posted 20 May 2017 - 04:24 PM

I was just checking if everything was okay, but today i opened some mail which probably was phishing or something. I am worried it gave me a virus. I know you just checked those logs, but could you see these logs? These are after this email thing.

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#4 nasdaq

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Posted 21 May 2017 - 07:29 AM

The logs are clean.

Run this cleaning tool just in case.

Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.

Download Zoek tool from here

When the download appears, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator
(Give it a few seconds to appear.)

Next, copy/paste the entire script inside the code box below to the input field of Zoek:
createsrpoint;
autoclean;
emptyclsid;
emptyffcache;
FFdefaults;
emptyiecache;
iedefaults;
emptychrcache;
CHRdefaults;
emptyalltemp;
emptyfolderscheck;delete
ipconfig /flushdns;b
Now...
Close any open Browsers.
Click the Run script button, and wait. It takes a few minutes to run all the script.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.

Please attach the zoek-results.log in your reply.
===

#5 Wof34h

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Posted 21 May 2017 - 12:47 PM

Zoek gets stuck at firefox extensions, tried few times and waiting hours. Avast turned off. It doesnt work.

#6 nasdaq

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Posted 22 May 2017 - 07:40 AM


Run the suggested fix but remove these two lines.

emptyffcache;
FFdefaults;


===
p.s.
Make sure all your security is disable as previously suggested.

Stop the process if it takes more the 45 mins.




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