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W7 new install from OEM disk fails


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#1 skovie

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Posted 18 May 2017 - 10:26 AM

I have an older Dell Inspiron 15 N5010 laptop with a HD drive that has been wiped clean.

I'm trying to do a custom install of Windows 7 from an OEM disk from a Dell Inspiron desktop I own.

The OS runs smoothly through the install process until it's in the Completing Installation step. It quits after a few minutes and tells me to restart. When I do so I get into an endless repeating loop.

At one point I was able to try to start in safe mode and received a message saying "Windows cannot complete installation in safe mode. To complete installing Windows restart the computer". This got me back into the endless loop.

What am I doing wrong?



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#2 smax013

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Posted 18 May 2017 - 12:02 PM

Are you saying that you are using a Windows install disc from a DIFFERENT Dell computer? If so, then that likely is your problem. OEM licenses for Dell computers are typically tied to the hardware that the install discs will shipped with. This typically means that they will only work with that model of computer, but I could be wrong.

#3 hamluis

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Posted 18 May 2017 - 01:51 PM

Above is correct.  Additionally, the fact that the license for that install disk...applies to a distinctly different OEM system...means that you are violating the terms of sale/use any time that you attempt to install that hardware on a different system.

 

And the drivers for the two systems...are not likely to be compatible or capable of interchange...which is probably why you cannot complete your install effort.

 

Louis



#4 smax013

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Posted 18 May 2017 - 02:02 PM

And the drivers for the two systems...are not likely to be compatible or capable of interchange...which is probably why you cannot complete your install effort.


In the past, Dell did not include the drivers with the Windows install disc. They gave you an actually Windows install disc (one of the reasons I used to like Dell compared to other computer companies), albeit an OEM disc. You had to install the drivers from a separate disc(s). So, unless Dell has changed this (my last Dell that I actively dealt with was at least probably 5 years old), it is likely not a driver issue.

#5 skovie

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Posted 18 May 2017 - 07:30 PM

OK, all of the above is what I was concerned about. And I no longer have the original OEM disk that came with that computer. Will buy a retail disk. Thanks for the comments.



#6 JohnC_21

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Posted 18 May 2017 - 08:41 PM

If you have a valid OEM key on the COA sticker then download your version of Windows 7 using this tool. Phone activation will be required.






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