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Can't install most anything.


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6 replies to this topic

#1 WacoJohn

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Posted 18 May 2017 - 10:05 AM

At first, thought it was the application ... but it happens on most anything I try to install/update.  W7-64 Toshiba laptop.  

 

The apps will install .. either in and of themselves OR in the case of pushed upgrade.  They even run 'just fine' until the next restart/boot up.  

 

During that routine, W7 comes up in a recovery mode .. saying something like Your computer cannot be started then goes into a 'repair' routine and then comes up as if the item was never installed (Looks like the machine does a System Restore) .... the machine reverts back to where it was before the item installed.  Goofy, goofy problem, but I am hoping it is a simple fix.  Seems something is out of sync.  

One more thing, these items are all products that have worked and upgraded in the past.  Thank you for any help in advance.



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#2 hamluis

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Posted 18 May 2017 - 01:47 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 WacoJohn

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Posted 18 May 2017 - 10:33 PM

Thank you!!  FYI ... the 'problem' app is VPN UNLIMITED.  It is NOT installed at this time.  If I install it (v4.1) I have the 'recovery' problem on a restart..  In fact, I MAY have the problem from installing SPECCY ... but won't know until I restart.
 
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by owner (administrator) on 18-05-2017 at 22:20:13
Running from "C:\Users\owner\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Satellite A660 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/18/2017 08:46:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144c cf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microso ft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_ 41e855142bd5705d.manifest.
 
Error: (05/18/2017 08:46:05 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b641 44ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64 _microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.A component version required by the application conflicts with another component version already active.Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.188 37_none_fa3b1e3d17594757.manifest.Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 08:45:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837 _none_fa3b1e 3d17594757 .manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:.Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none _fa3b1e3d17594757.manifest. Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0. 7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 08:45:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none _fa3b1e3d1759 4757.manifest3. A component version required by the application conflicts with another component version already active.
Conflicting components are:.  Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6 4144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest. Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 08:40:38 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied. This is often caused by incorrect security settings in either the writer or requestor process.
Operation:   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {aefe36a6-7f84-455c-92e0-46ab94def816}
 
Error: (05/18/2017 06:54:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6414 4ccf1df_ 6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active. Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none _fa3b1e3d17594757.manifest. Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 06:53:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6 4144ccf 1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active. Conflicting components  are:.  Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1d f_6.0.7601.18837_none_fa3 b1e3d17594757.manifest. Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df _6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 06:53:24 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 06:52:46 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (05/18/2017 05:44:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
System errors:
=============
Error: (05/18/2017 08:45:16 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (05/18/2017 08:44:08 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (05/18/2017 06:53:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (05/18/2017 06:51:48 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (05/18/2017 06:51:59 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
Signatures Attempted: %24
Error Code: 0x80070002
Error description: The system cannot find the file specified. 
Signature version: 0.0.0.0;0.0.0.0
Engine version: %600
 
Error: (05/18/2017 06:20:53 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
 
Error: (05/18/2017 05:43:48 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (05/18/2017 05:42:58 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (05/18/2017 05:35:15 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (05/18/2017 05:34:18 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Microsoft Office Sessions:
=========================
Error: (05/18/2017 08:46:30 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_ none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df _6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 08:46:05 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_ none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0 .7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 08:45:02 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows. common -controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 08:45:02 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 08:40:38 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:   Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {aefe36a6-7f84-455c-92e0-46ab94def816}
 
Error: (05/18/2017 06:54:00 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 06:53:24 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 06:53:24 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 06:52:46 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
Error: (05/18/2017 05:44:53 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\owner\Desktop\shortcuts\wicleanup\WICleanupUI.EXE
 
CodeIntegrity Errors:
===================================
  Date: 2017-05-13 19:28:51.608
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-05-13 19:28:51.530
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\wdcsam64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-13 09:38:37.322
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-13 09:38:37.259
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-13 08:07:59.477
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-13 08:07:59.430
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-12 17:32:46.170
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-12 17:32:46.124
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-12 15:54:58.334
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-04-12 15:54:58.287
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\IntcDAud.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Adobe Flash Player 25 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Adobe Flash Player 25 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Adobe Flash Player 25 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Advanced SystemCare Ultimate 10 (HKLM-x32\...\Advanced SystemCare Ultimate_is1) (Version: 10.0.1 - IObit)
Amazon Links (HKLM-x32\...\{3135D885-9D9A-4B4D-8D45-9DB05DA115CA}) (Version: 2.02 - TOSHIBA Corporation)
Belarc Advisor 8.5c (HKLM-x32\...\Belarc Advisor) (Version: 8.5.3.0 - Belarc Inc.)
BleachBit (HKLM-x32\...\BleachBit) (Version: 1.12 - BleachBit)
Box Sync (HKLM\...\{EB055068-B6D3-45E0-82A7-B32F9A48C0EA}) (Version: 4.0.7791.0 - Box, Inc.)
Box Sync (HKLM-x32\...\{2c379291-5878-45c1-8c7f-1ba6d0a669e1}) (Version: 4.0.7724.0 - Box Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.30 - Piriform)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Driver Booster 4.4 (HKLM-x32\...\Driver Booster_is1) (Version: 4.4.0 - IObit)
Dropbox (HKLM-x32\...\Dropbox) (Version: 26.4.24 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
Duplicate Cleaner Pro 4.0.5 (HKLM-x32\...\Duplicate Cleaner Pro) (Version: 4.0.5 - DigitalVolcano Software Ltd)
Evernote v. 6.5.4 (HKLM-x32\...\{D47E7D82-0D98-11E7-A6D6-005056951CAD}) (Version: 6.5.4.4720 - Evernote Corp.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 8.3.0.14878 - Foxit Software Inc.)
Free YouTube Downloader 4.1.674 (HKLM-x32\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version:  - HOW Inc.)
Glary Utilities 5.75 (HKLM-x32\...\Glary Utilities 5) (Version: 5.75.0.96 - Glarysoft Ltd)
GoodSync (HKLM\...\{B26B00DA-2E5D-4CF2-83C5-911198C0F009}) (Version: 10.4.4.4 - Siber Systems)
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.2.183.29 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.1.80.1213 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{290D4DB2-F1B4-4B8E-918D-D71EF29A001B}) (Version: 14.00.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.0.0.1046 - Intel Corporation)
Intel® Wireless Display (HKLM-x32\...\{B3926E82-9294-4D22-A8FF-9B3EA8F16840}) (Version: 1.3.9.7 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 6.3.0.18 - IObit)
Java 8 Update 131 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180131F0}) (Version: 8.0.1310.11 - Oracle Corporation)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.53.5 - JMicron Technology Corp.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
LastPass for Applications (HKLM-x32\...\LastApp) (Version:  - LastPass)
Macrium Reflect Free Edition (HKLM\...\{595B8A7B-253D-4A4E-95C2-A823EDDD5496}) (Version: 6.3.1745 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 6.3 - Paramount Software (UK) Ltd.)
Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6799.0327 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50906.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
MightyText (HKLM-x32\...\{87B9BBD8-C449-4885-AD4F-97957734F734}_is1) (Version: 1.0 - MightyText)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
PNotes.NET 3.2.0.4 (HKLM-x32\...\{02384F4C-1820-49E9-9D03-81F27EEE1224}_is1) (Version: 3.2.0.4 - Andrey Gruber)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8036 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden
Revo Uninstaller 2.0.3 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.3 - VS Revo Group, Ltd.)
Send To Toys v2.71 (HKLM\...\Send To Toys_is1) (Version:  - Gabriele Ponti)
SES Driver (HKLM\...\{D8CC254C-C671-4664-9A38-FA368D1E2C97}) (Version: 1.0.0 - Western Digital)
Skype™ 7.35 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.35.103 - Skype Technologies S.A.)
Smart Defrag 5 (HKLM-x32\...\Smart Defrag_is1) (Version: 5.5.1 - IObit)
SMPlayer 17.5.0 (x64) (HKLM\...\SMPlayer) (Version: 17.5.0 - Ricardo Villalba)
SRWare Iron (64-Bit) version 58.0.3050.0 (HKLM\...\{BA85A29D-B48E-4826-BAEE-817024E52E29}_is1) (Version: 58.0.3050.0 - SRWare)
Super Finder XT  2.6.3.2 (HKLM-x32\...\Super Finder XT Supporters Edition_is1) (Version:  - FSL - FreeSoftLand)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.12.0 - Synaptics Incorporated)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.77242 - TeamViewer)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.01.00 - TOSHIBA CORPORATION)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.85.4 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.8.0 - TOSHIBA CORPORATION)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.5 for x64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.1.6 - TOSHIBA Corporation)
TOSHIBA VIDEO PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 4.00.5.07-A - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 1.1.5.7 - TOSHIBA Corporation)
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (01/19/2011 1.0.0009.0) (HKLM\...\4CA7CFBB29889F25ACB3DF6E3A42BAE29EB43B20) (Version: 01/19/2011 1.0.0009.0 - Western Digital Technologies)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 52%
Total physical RAM: 8098.69 MB
Available physical RAM: 3849.2 MB
Total Virtual: 16195.57 MB
Available Virtual: 11415.78 MB
 
========================= Partitions: =====================================
1 Drive c: (TI106051W0J) (Fixed) (Total:451.3 GB) (Free:402.08 GB) NTFS
 
========================= Users: ========================================
User accounts for \\TOSH-64
 
Administrator            Guest                    owner                    
 
 
**** End of log ****
 

 

http://speccy.piriform.com/results/fyoTkJmH2NsHuaA64ggHIjU


Edited by hamluis, 19 May 2017 - 04:35 AM.


#4 opera

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Posted 19 May 2017 - 01:06 AM

Did you used to have Virtual Box installed?

 

If yes, and you don't have it installed now, it looks like the driver is still installed.



#5 hamluis

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Posted 19 May 2017 - 04:36 AM

You seem to have several apps installed which seem questionable, if not unwanted.

 

Topic moved to Am I Infected forum for a malware check.

 

Louis



#6 WacoJohn

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Posted 19 May 2017 - 08:56 AM

Did you used to have Virtual Box installed?

 

If yes, and you don't have it installed now, it looks like the driver is still installed.

Yes, I did.  I never did uninstall it.  The first time the problem occurred, .. the restart/startup recovery incident, the computer then booted but VBOX and other items were gone ... which caused me to assume the 'recovery' did a system restore to an earlier time.  I would not know how to uninstall that driver if it is still installed.



#7 WacoJohn

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Posted 20 May 2017 - 11:08 AM

The machine gradually degraded to a virtual brick.  I am now updating a 'recent' image backup, so this thread should be closed.  Thanks again for all the help.


Edited by WacoJohn, 20 May 2017 - 11:09 AM.





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