When you first run FRST it starts ERUNT which makes a registry backup of all the hives. In some cases you may receive an error related to ERUNT....just click OK and FRST should still run.
If you need individual assistance with a malware infection and using FRST, you should follow the instructions in the Malware Removal and Log Section Preparation Guide
. When you have done that, start a new topic and post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum
, NOT here
, for assistance by the Malware Response Team.If you cannot produce any of the required logs...start the new topic anyway
. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.