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Checking for infection, had to restore my OS because of some type of virus

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2 replies to this topic

#1 Paddernz


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Posted 17 May 2017 - 04:55 PM

I am hoping that there is nothing viral installed into my firmware but some funky stuff was happening.  This happened right after *legally* getting some software ..... please and thank you for any help provided!

Attached Files

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#2 nasdaq


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Posted 19 May 2017 - 08:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.



ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
CHR Extension: (Chrome Web Store Payments) - C:\Users\Pigort\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-05-17]
CHR Extension: (Chrome Media Router) - C:\Users\Pigort\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-05-17]
CHR HKU\S-1-5-21-3538551723-2248475862-1142049352-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
S3 NAVENG; \??\C:\Program Files (x86)\Norton Security\NortonData\\Definitions\SDSDefs\20170517.001\ENG64.SYS [X]
S3 NAVEX15; \??\C:\Program Files (x86)\Norton Security\NortonData\\Definitions\SDSDefs\20170517.001\EX64.SYS [X]
CustomCLSID: HKU\S-1-5-21-3538551723-2248475862-1142049352-1001_Classes\CLSID\{1BF42E4C-4AF4-4CFD-A1A0-CF2960B8F63E}\InprocServer32 -> C:\Users\Pigort\AppData\Local\Microsoft\OneDrive\17.3.6799.0327\amd64\FileSyncShell64.dll => No File
CustomCLSID: HKU\S-1-5-21-3538551723-2248475862-1142049352-1001_Classes\CLSID\{7AFDFDDB-F914-11E4-8377-6C3BE50D980C}\InprocServer32 -> C:\Users\Pigort\AppData\Local\Microsoft\OneDrive\17.3.6799.0327\amd64\FileSyncShell64.dll => No File
CustomCLSID: HKU\S-1-5-21-3538551723-2248475862-1142049352-1001_Classes\CLSID\{82CA8DE3-01AD-4CEA-9D75-BE4C51810A9E}\InprocServer32 -> C:\Users\Pigort\AppData\Local\Microsoft\OneDrive\17.3.6799.0327\amd64\FileSyncShell64.dll => No File
Task: {09EC8977-7F59-41E3-A7F2-639C9CBCAB3B} - \PDVDServ12 Task -> No File <==== ATTENTION
Task: {3B68435D-39FF-46FB-A43A-5840FB2E8F0C} - \Intel PTT EK Recertification -> No File <==== ATTENTION
Task: {47B6FABB-A716-420F-B248-5D3BCC0B82B1} - \Nahimic2Svc64Run -> No File <==== ATTENTION
Task: {520A08F6-9A82-42CC-8181-DCE23A141871} - \Nahimic2Svc32Run -> No File <==== ATTENTION
Task: {57EB9CA9-3905-4EC6-A8A2-8924114DB9E3} - \Nahimic2UILauncherRun -> No File <==== ATTENTION
Task: {60CBF96A-2EE5-4B49-8DF5-1F19B893F3A1} - \MSI_Help_Desk_Agent -> No File <==== ATTENTION
Task: {9A865804-5D40-42E9-B24C-5AEA0BF72720} - \Nvbackend_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No File <==== ATTENTION
Task: {DE463574-BCF4-41FE-B287-CD5430F870E8} - \MSISCMTsk -> No File <==== ATTENTION
Task: {F326BDB2-D11D-4F75-A3A8-9BFDDD3A5881} - \MSI_Dragon Center -> No File <==== ATTENTION

Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#3 nasdaq


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Posted 25 May 2017 - 07:50 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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