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Rosewill RX-358 External Enclosure won't cooperate


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#1 Chief472

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Posted 17 May 2017 - 02:50 PM

Ugh!!  I have two Rosewill RX-358 hdd enclosures and I can't get either one to do anything.  Whatever I do, Explorer OR Disk Management will not reccognize the enclosures at all.  Things I have tried;

>  used different power adapter

>  used different USB cable and Esata cable

>  installed 3 different HDD's in each enclosure

>  used a different USB port (2.0 and 3.0)

>  restarted computer with enclousure running

Whatever I do, there is absolutely no reaction from the computer.  It doesn't beep (like when you plug in a USB component), there is no indication in Explorer (or whatever it is called in Win10), there is nothing in Disk Management showing I have added another HDD.  There is no "new hardware found."  There is just nothing, nada, zilch, zip, zero.  Can someone please tell me if I am missing something?  I would appreciate any help.



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#2 smax013

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Posted 17 May 2017 - 02:55 PM

Have you tried them with another computer? I suspect it likely may not matter, but this will at least rule out that it is not something with your computer.

How old are they? In other words, did you just get them? If so, then they might be defective. If not, then have they ever worked?

#3 Chief472

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Posted 18 May 2017 - 10:41 AM

I have had these for a couple of years, and as far as I know, they are working.  I did try them on another Win10 machine and they would not connect there either.



#4 smax013

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Posted 18 May 2017 - 12:31 PM

I have had these for a couple of years, and as far as I know, they are working.  I did try them on another Win10 machine and they would not connect there either.


Well...if they are not working with more than one computer, then that tends to suggest that the enclosures are the problem.

The way to further test this is test the drives either with an internal connection, another enclosure, or a universal USB drive adapter. This would rule out that the drives themselves are the problem (less likely with you trying three drives). You may already know one or more of the drives work. If you do know that the drives work either already or after testing them by other means, then that does suggest that the Rosewill enclosures are the problem.




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