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Windows 10 Defender and Malwarebytes Premium


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5 replies to this topic

#1 alanem

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Posted 17 May 2017 - 04:34 AM

Hi I am getting false notifications from Windows Defender since I installed Malwarebytes Premium A/V.  It's as though it doesn't recognise it and I would like to disable it.  I cannot access gpedit.msc as I only have Win10 Home which is the recommended way of getting rid of it.  Any ideas please?


Edited by hamluis, 17 May 2017 - 05:25 AM.
Moved from W10 Spt to AV/AM Software - Hamluis.


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#2 slaughter

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Posted 17 May 2017 - 05:42 AM

I used a .reg file to disable it but this may help :D

 

https://www.ghacks.net/2015/10/25/how-to-disable-windows-defender-in-windows-10-permanently/

 

The registry tweaks are further down the page if you cant access gpedit

 

edit: Not sure if we're actually allowed to post links.... ah well lol sorry if not.


Edited by slaughter, 17 May 2017 - 05:49 AM.


#3 quietman7

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Posted 17 May 2017 - 02:44 PM

You may want to report this issue in the Malwarebytes 3.0 Support Forum so the development team can investigate.

You can also email the Malwarebytes Consumer Support for individual assistance.
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#4 x64

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Posted 18 May 2017 - 01:37 PM

as quietman7 says, review the Malwarebytes 3 forum.

 

Two points - ensure that you are using the latest build of MWB3 - see the sticky post at the very top of the MWB 3 forum for the link to that. Note that this update may not be automatically presented to you immediately (or at all depending on settings). Download and run the update manually. You should be able to run the update 'over the top' of the previous version there is no need to unintstall the old version first.

 

Additionally (I don't quite follow which error you are describing), in earlier MWB3 builds there was some confusion as to whether MWB3 registered itself as the primary AV on the computer when Defender was the only other AV candidate present. The most recent MWB3 stable build (the one I referred to above) has an additional setting to give more control of that registration.

 

x64


Edited by x64, 18 May 2017 - 01:38 PM.


#5 alanem

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Posted 20 May 2017 - 08:55 AM

Thanks for the interest.  I struggled to try to shut down Windows Defender.  I've only got Win 10 so couldn't use Group Policy Editor.   Task Scheduler wouldn't set up for Defender...greyed out.   Drew a blank with Malwarebytes...get in touch with Windows.   As a last resort I used No Defender from winaero and that finally shut it down permanently but I am still getting notified that Defender has found potentially dangerous software and when I open the notification I am told Defender is switched off!!  MWB3 seems to be doing the job though.  Thanks again.



#6 quietman7

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Posted 20 May 2017 - 09:01 AM

...I am still getting notified that Defender has found potentially dangerous software...

Lots of users reported the same thing a couple weeks ago at the Windows Defender Support Forum.
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