I have developed a problem with my computer not recognizing the cable that goes from my phone to the usb port on my computer to transfer photos on my phone to the computer.
It doesn't matter if I use the ports in the back or the front of the computer. It still doesn't recognize it as a drive so I can copy the photos to my computer.
I am using Win 8.1 on a Dell Optiflex computer with an LG E980 android smart phone.
What can I do to cleanup my computer or do whatever....to fix this situation?