Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Very strange connectivity behavior on win 7 machine, download issues, etc


  • Please log in to reply
22 replies to this topic

#1 mysteriousfleas

mysteriousfleas

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 03:00 AM

As of late I've experienced some strange connectivity issues with my windows 7 based computer, it started a couple of months back when I had decided to do a periodic check for any malware and I could not download malwarebytes or download the eset online scanner. I thought for sure I had some type of malware preventing me from doing so.

Eventually I was able to download both and their respective scans revealed nothing, incidentally I could once more access the downloads on each site without difficulty. Things seemed to progress decently for a while until I was unable to download files from various websites a few days ago, some of them large commercial websites such as microsoft and intel. My bandwidth would start out alright and then steadily trickle down to nothing.

The strange thing about it is that I can stream from sites such as youtube, and some other websites such as dropbox I can download just fine, but others I can't at all, and now it's started to affect the steam client in exactly the same way. I start downloading an update or a game, and then the bandwidth simply tapers off to nothing and times out.

I have again since done scans for malware, nothing had come up.

I had tried changing my DNS, it didn't work.

I tried uninstalling my network adapter via the device manager and reinstalling the driver, it didn't work.

I've tried other things such as run sfc and chkdsk in the event that something was wrong with my HD or core windows files, no such problems appeared.

I've tried disabling the firewall, It did nothing, I've tried disabling windows defender, didn't work either.

The only other clue I had was in my taskbar I had a notification stating that my network connection had no internet access and yet I did. I managed to fix that but no dice on correcting the problem with my inability to download from various websites or client services such as steam.

My expectations aren't really all that high, I'm pretty much at my wits end before I give up, but I thought I'd try here in the event somebody else has had this problem before and has managed to resolve it.



BC AdBot (Login to Remove)

 


#2 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,128 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:11:06 PM

Posted 16 May 2017 - 03:46 AM

Hi :welcome: to BleepingComputer,

 

Are you connected using Wireless or Wired?

 

Next time that happens try this power down the router, wait 1 minute and power on again see if it helps.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#3 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 05:04 AM

Wired connection.


I'll do that and report back.



#4 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 05:17 AM

Sadly no.

I did a download test and predictably the download starts and then the transfer rate diminishes to zero or stalls and then times out.



#5 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,128 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:11:06 PM

Posted 16 May 2017 - 05:40 AM

Just to confirm after restarting the modem/router the computer can't download again without a reboot?


Edited by SleepyDude, 16 May 2017 - 05:40 AM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#6 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 05:43 AM

Yes, any time I attempt to download a file it either just hangs without any transfer or starts off and then drops off to zero kb/s and then terminates.



#7 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,128 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:11:06 PM

Posted 16 May 2017 - 06:00 AM

Hi,

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices (select Only Problems)
  • List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply.
 


Edited by SleepyDude, 16 May 2017 - 06:00 AM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#8 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 06:14 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by User (administrator) on 16-05-2017 at 05:08:18
Running from "C:\Users\User\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: To be filled by O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= Hosts content: =================================
127.0.0.1       localhost
 
========================= IP Configuration: ================================
Intel® 82583V Gigabit Network Connection = Local Area Connection (Connected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
popd
# End of IPv4 configuration
 
Windows IP Configuration
   Host Name . . . . . . . . . . . . : Werewolf
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : telus
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : telus
   Description . . . . . . . . . . . : Intel® 82583V Gigabit Network Connection
   Physical Address. . . . . . . . . : C8-60-00-77-1A-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:56a:71c4:4d00:7d88:5c69:1d2a:d42(Preferred) 
   Temporary IPv6 Address. . . . . . : 2001:56a:71c4:4d00:6887:9ce0:fcc5:b4d4(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::7d88:5c69:1d2a:d42%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, May 16, 2017 4:49:49 AM
   Lease Expires . . . . . . . . . . : Wednesday, May 17, 2017 4:49:49 AM
   Default Gateway . . . . . . . . . : fe80::aa39:44ff:fecd:ab90%13
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 197681152
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-26-28-0F-C8-60-00-77-1A-4E
   DNS Servers . . . . . . . . . . . : 2001:568:ff09:10c::53
                                       2001:568:ff09:10a::114
                                       192.168.1.254
                                       75.153.171.114
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.telus:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : telus
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1866:3d99:3340:3794(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1866:3d99:3340:3794%11(Preferred) 
   Default Gateway . . . . . . . . . : 
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  node-1w7jr9n24twqzs2cg5ed4tjkj.ipv6.telus.net
Address:  2001:568:ff09:10c::53
 
Name:    google.com
Addresses:  2607:f8b0:400a:808::200e
 216.123.194.84
 216.123.194.99
 216.123.194.104
 216.123.194.123
 216.123.194.109
 216.123.194.118
 216.123.194.103
 216.123.194.113
 216.123.194.89
 216.123.194.119
 216.123.194.88
 216.123.194.108
 216.123.194.94
 216.123.194.114
 216.123.194.98
 216.123.194.93
 
 
Pinging google.com [2607:f8b0:400a:808::200e] with 32 bytes of data:
Reply from 2607:f8b0:400a:808::200e: time=19ms 
Reply from 2607:f8b0:400a:808::200e: time=20ms 
 
Ping statistics for 2607:f8b0:400a:808::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 20ms, Average = 19ms
Server:  node-1w7jr9n24twqzs2cg5ed4tjkj.ipv6.telus.net
Address:  2001:568:ff09:10c::53
 
Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 2001:4998:44:204::a7
 98.139.183.24
 206.190.36.45
 98.138.253.109
 
Pinging yahoo.com [2001:4998:c:a06::2:4008] with 32 bytes of data:
Reply from 2001:4998:c:a06::2:4008: time=26ms 
Reply from 2001:4998:c:a06::2:4008: time=25ms 
 
Ping statistics for 2001:4998:c:a06::2:4008:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 26ms, Average = 25ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 13...c8 60 00 77 1a 4e ......Intel® 82583V Gigabit Network Connection
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.65     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.65    266
     192.168.1.65  255.255.255.255         On-link      192.168.1.65    266
    192.168.1.255  255.255.255.255         On-link      192.168.1.65    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.65    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.65    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13    266 ::/0                     fe80::aa39:44ff:fecd:ab90
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:5ef5:79fb:1866:3d99:3340:3794/128
                                    On-link
 13     18 2001:56a:71c4:4d00::/64  On-link
 13    266 2001:56a:71c4:4d00:6887:9ce0:fcc5:b4d4/128
                                    On-link
 13    266 2001:56a:71c4:4d00:7d88:5c69:1d2a:d42/128
                                    On-link
 13    266 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::1866:3d99:3340:3794/128
                                    On-link
 13    266 fe80::7d88:5c69:1d2a:d42/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 13    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [] ()
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [] ()
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [File Not found] ()
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [File Not found] ()
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/15/2017 07:44:16 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64 144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_mi crosoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601. 17514_none_fa39 6087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0 .7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (05/14/2017 12:09:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: Tcpview.exe, version: 3.5.0.0, time stamp: 0x4dd3b18b
Faulting module name: Tcpview.exe, version: 3.5.0.0, time stamp: 0x4dd3b18b
Exception code: 0xc0000005
Fault offset: 0x0000f8d0
Faulting process id: 0xf90
Faulting application start time: 0xTcpview.exe0
Faulting application path: Tcpview.exe1
Faulting module path: Tcpview.exe2
Report Id: Tcpview.exe3
 
Error: (05/14/2017 12:08:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: Tcpview.exe, version: 3.5.0.0, time stamp: 0x4dd3b18b
Faulting module name: Tcpview.exe, version: 3.5.0.0, time stamp: 0x4dd3b18b
Exception code: 0xc0000005
Fault offset: 0x0000f8d0
Faulting process id: 0x438
Faulting application start time: 0xTcpview.exe0
Faulting application path: Tcpview.exe1
Faulting module path: Tcpview.exe2
Report Id: Tcpview.exe3
 
Error: (05/14/2017 12:07:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: Tcpview.exe, version: 3.5.0.0, time stamp: 0x4dd3b18b
Faulting module name: Tcpview.exe, version: 3.5.0.0, time stamp: 0x4dd3b18b
Exception code: 0xc0000005
Fault offset: 0x0000f8d0
Faulting process id: 0xdd0
Faulting application start time: 0xTcpview.exe0
Faulting application path: Tcpview.exe1
Faulting module path: Tcpview.exe2
Report Id: Tcpview.exe3
 
Error: (05/14/2017 11:37:40 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6 4144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_ microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3. A component version required by the application conflicts with another component version already active. Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.1751 4_none_f a396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6 .0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (05/14/2017 03:19:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: mbamtray.exe, version: 3.0.0.912, time stamp: 0x58811d74
Faulting module name: mbamtray.exe, version: 3.0.0.912, time stamp: 0x58811d74
Exception code: 0xc0000005
Fault offset: 0x00054645
Faulting process id: 0xdf0
Faulting application start time: 0xmbamtray.exe0
Faulting application path: mbamtray.exe1
Faulting module path: mbamtray.exe2
Report Id: mbamtray.exe3
 
Error: (05/13/2017 09:46:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: Steam Workshop Tool.exe, version: 2.0.1.0, time stamp: 0x574e890d
Faulting module name: Steam Workshop Tool.exe, version: 2.0.1.0, time stamp: 0x574e890d
Exception code: 0xc0000005
Fault offset: 0x00001d95
Faulting process id: 0x948
Faulting application start time: 0xSteam Workshop Tool.exe0
Faulting application path: Steam Workshop Tool.exe1
Faulting module path: Steam Workshop Tool.exe2
Report Id: Steam Workshop Tool.exe3
 
Error: (05/13/2017 09:18:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: Steam Workshop Tool.exe, version: 2.0.1.0, time stamp: 0x574e890d
Faulting module name: Steam Workshop Tool.exe, version: 2.0.1.0, time stamp: 0x574e890d
Exception code: 0xc0000005
Fault offset: 0x00001d95
Faulting process id: 0x1300
Faulting application start time: 0xSteam Workshop Tool.exe0
Faulting application path: Steam Workshop Tool.exe1
Faulting module path: Steam Workshop Tool.exe2
Report Id: Steam Workshop Tool.exe3
 
Error: (05/11/2017 01:19:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: UnrealCEFSubProcess.exe, version: 0.0.0.0, time stamp: 0x5900cd61
Faulting module name: libcef.dll, version: 3.2623.1395.0, time stamp: 0x57630999
Exception code: 0xc0000005
Fault offset: 0x0000000002ca7a55
Faulting process id: 0xde8
Faulting application start time: 0xUnrealCEFSubProcess.exe0
Faulting application path: UnrealCEFSubProcess.exe1
Faulting module path: UnrealCEFSubProcess.exe2
Report Id: UnrealCEFSubProcess.exe3
 
Error: (05/07/2017 03:14:23 AM) (Source: Creative Labs SC) (User: )
Description: 98-164
 
System errors:
=============
Error: (05/16/2017 04:49:47 AM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (05/16/2017 04:01:41 AM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (05/15/2017 11:50:46 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (05/15/2017 10:30:00 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.2 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (05/15/2017 08:41:51 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error: %%1275 = This driver has been blocked from loading
 
Error: (05/15/2017 08:41:51 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\User\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (05/15/2017 08:41:50 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error: %%1275 = This driver has been blocked from loading
 
Error: (05/15/2017 08:41:50 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\User\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Error: (05/15/2017 08:41:50 PM) (Source: Service Control Manager) (User: )
Description: The eapihdrv service failed to start due to the following error: %%1275 = This driver has been blocked from loading
 
Error: (05/15/2017 08:41:50 PM) (Source: Application Popup) (User: )
Description: \??\C:\Users\User\AppData\Local\Temp\ehdrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
 
Microsoft Office Sessions:
=========================
Error: (05/15/2017 07:44:16 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_ none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.1 7514_none_41e6975e2bd6f2b2.manifestC:\stuff\software\malware\esetsmartinstaller_enu.exe
 
Error: (05/14/2017 12:09:16 PM) (Source: Application Error)(User: )
Description: Tcpview.exe3.5.0.04dd3b18bTcpview.exe3.5.0.04dd3b18bc00000050000f8d0f9001d2ccdd26ab2a6cC:\stuff\software\tools\TCPView\Tcpview.exeC:\stuff\software\tools\TCPView\Tcpview.exe70b0ea91-38d0-11e7-99cd-c86000771a4e
 
Error: (05/14/2017 12:08:19 PM) (Source: Application Error)(User: )
Description: Tcpview.exe3.5.0.04dd3b18bTcpview.exe3.5.0.04dd3b18bc00000050000f8d043801d2ccdd0d5e5e17C:\stuff\software\tools\TCPView\Tcpview.exeC:\stuff\software\tools\TCPView\Tcpview.exe4f16fbd0-38d0-11e7-99cd-c86000771a4e
 
Error: (05/14/2017 12:07:41 PM) (Source: Application Error)(User: )
Description: Tcpview.exe3.5.0.04dd3b18bTcpview.exe3.5.0.04dd3b18bc00000050000f8d0dd001d2ccdcc608f36bC:\stuff\software\tools\TCPView\Tcpview.exeC:\stuff\software\tools\TCPView\Tcpview.exe3812f75d-38d0-11e7-99cd-c86000771a4e
 
Error: (05/14/2017 11:37:40 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_ none_fa39 6087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_ none_41e6975e2bd6f2b2.manifestC:\stuff\software\malware\esetsmartinstaller_enu.exe
 
Error: (05/14/2017 03:19:21 AM) (Source: Application Error)(User: )
Description: mbamtray.exe3.0.0.91258811d74mbamtray.exe3.0.0.91258811d74c000000500054645df001d2cc9324cbad52C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exeC:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe695aba5c-3886-11e7-a547-c86000771a4e
 
Error: (05/13/2017 09:46:46 PM) (Source: Application Error)(User: )
Description: Steam Workshop Tool.exe2.0.1.0574e890dSteam Workshop Tool.exe2.0.1.0574e890dc000000500001d9594801d2cc6 4a5926435C:\Program Files (x86)\Steam\steamapps\common\Clickteam Fusion 2.5\Tools\Steam Workshop Tool\Steam Workshop Tool.exeC:\Program Files (x86)\Steam\steamapps\common\Clickteam Fusion 2.5\Tools\Steam Workshop Tool\Steam Workshop Tool.exef327092e-3857-11e7-a4dd-c86000771a4e
 
Error: (05/13/2017 09:18:42 PM) (Source: Application Error)(User: )
Description: Steam Workshop Tool.exe2.0.1.0574e890dSteam Workshop Tool.exe2.0.1.0574e890dc000000500001d95130001d2cc60be55f 721C:\Program Files (x86)\Steam\steamapps\common\Clickteam Fusion 2.5\Tools\Steam Workshop Tool\Steam Workshop Tool.exeC:\Pro gram Files (x86)\Steam\steamapps\common\Clickteam Fusion 2.5\Tools\Steam Workshop Tool\Steam Workshop Tool.exe078e3681-3854-11 e7-a4dd-c86000771a4e
 
Error: (05/11/2017 01:19:24 AM) (Source: Application Error)(User: )
Description: UnrealCEFSubProcess.exe0.0.0.05900cd61libcef.dll3.2623.1395.057630999c00000050000000002ca7a55de801d2ca1759 a64f1eC:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exeC:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\ThirdParty\CEF3\Win64\libcef.dll28afaa30-361a-11e7-998b-c86000771a4e
 
Error: (05/07/2017 03:14:23 AM) (Source: Creative Labs SC)(User: )
Description: 98-164
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-22 03:52:15.008
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-22 03:52:14.992
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-22 03:52:14.961
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-11-22 03:52:14.945
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.169 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{5AE0838D-19B1-5D12-5FE8-E6503B2C8716}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
Application Profiles (HKLM-x32\...\{63059735-CA97-FDFB-0E7A-3B8D81572EFD}) (Version: 2.0.4888.34279 - Advanced Micro Devices, Inc.)
Arma 2 (HKLM-x32\...\Steam App 33900) (Version:  - Bohemia Interactive)
Arma 2: Operation Arrowhead (HKLM-x32\...\Steam App 33930) (Version:  - Bohemia Interactive)
Arma 3 (HKLM-x32\...\Steam App 107410) (Version:  - Bohemia Interactive)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.1.0 - Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 1.2.2.000 - Asmedia Technology)
ATI AVIVO64 Codecs (HKLM\...\{D45B4BF5-4A08-5E42-2636-9E3C1E7C0ED1}) (Version: 11.6.0.10524 - ATI Technologies Inc.) Hidden
Audacity 2.0 (HKLM-x32\...\Audacity_is1) (Version:  - Audacity Team)
BattlEye for OA Uninstall (HKLM-x32\...\BattlEye for OA) (Version:  - )
BinMake Uninstall (HKLM-x32\...\BinMake) (Version:  - )
BinPBO Personal Edition Uninstall (HKLM-x32\...\BinPBO Personal Edition) (Version:  - )
BI's Tools drive Uninstall (HKLM-x32\...\BI's Tools drive) (Version:  - )
Clickteam Fusion 2.5 (HKLM\...\Steam App 248170) (Version:  - Clickteam)
CPUID HWMonitor 1.30 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
CPUID ROG CPU-Z 1.65 (HKLM\...\CPUID ROG CPU-Z_is1) (Version: 1.65 - CPUID, Inc.)
Crea (HKLM-x32\...\Steam App 280520) (Version:  - Siege Games)
Curse (HKLM-x32\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 6.0.0.0 - Curse)
Desura (HKLM-x32\...\Desura) (Version: 100.64 - Desura)
Desura: 3079 (HKLM-x32\...\Desura_70600672411680) (Version: Full - Phr00t)
Desura: 3089 (HKLM-x32\...\Desura_95807835471904) (Version: Full - Phr00t)
Desura: Coldenlight (HKLM-x32\...\Desura_57823144706080) (Version: Alpha - Negative Six)
Desura: Ensign-1 (HKLM-x32\...\Desura_65476776427552) (Version: Full - Only Human Studios)
Desura: Steam Marines (HKLM-x32\...\Desura_77811922501664) (Version: Alpha - Worthless Bums)
Don't Starve Together Beta (HKLM-x32\...\Steam App 322330) (Version:  - Klei Entertainment)
DOOM II: Hell on Earth (HKLM\...\Steam App 2300) (Version:  - id Software)
DVD Architect Studio 5.0 (HKLM-x32\...\{79E06DF1-24FE-11E1-913F-F04DA23A5C58}) (Version: 5.0.157 - Sony)
Epic Games Launcher (HKLM-x32\...\{05BCED33-6647-49E8-AD76-260BCE29308B}) (Version: 1.1.56.0 - Epic Games, Inc.)
GameSalad Creator (HKLM-x32\...\{16FCB53A-0DAF-43CC-A51F-1A0685BCC407}) (Version: 0.10.00 - GameSalad)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 57.0.2987.133 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GraphicsGale FreeEdition version 2.03.19 (HKLM-x32\...\GraphicsGale FreeEdition_is1) (Version:  - HUMANBALANCE Ltd.)
Haali Media Splitter (HKLM-x32\...\HaaliMkx) (Version:  - )
Halfway (HKLM-x32\...\Steam App 253150) (Version:  - Robotality)
Hammerwatch (HKLM-x32\...\Steam App 239070) (Version:  - )
Inkscape 0.48.4 (HKLM-x32\...\Inkscape) (Version: 0.48.4 - )
Intel® Network Connections 16.4.68.0 (HKLM\...\PROSetDX) (Version: 16.4.68.0 - Intel)
Java 7 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417045FF}) (Version: 7.0.450 - Oracle)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Microsoft .NET Framework 4.5.1 RC (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50861 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
My Game Long Name (HKLM\...\UDK-7fb0d91c-982a-4454-9e4e-b0d4353b92d6) (Version:  - Epic Games, Inc.)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Oxygen 2 Personal Edition Uninstall (HKLM-x32\...\Oxygen 2 Personal Edition) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6363 - Realtek Semiconductor Corp.)
Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.106 - Skype Technologies S.A.)
Sound Blaster X-Fi MB 2 (HKLM-x32\...\{89F922D6-E3E0-4303-AF8E-CE18412E3A18}) (Version: 1.0 - Creative Technology Limited)
Sound Forge Audio Studio 10.0 (HKLM-x32\...\{0A013EA1-A1D3-11E0-8DCF-005056C00008}) (Version: 10.0.176 - Sony)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM-x32\...\TeamSpeak 3 Client) (Version: 3.0.15 - TeamSpeak Systems GmbH)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
TexView 2 Uninstall (HKLM-x32\...\TexView 2) (Version:  - )
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.9.30 - Tweaking.com)
UE4 Prerequisites (x64) (HKLM\...\{36EAD5CF-44EF-4FCF-8BE1-D96C4835D7A4}) (Version: 1.0.11.0 - Epic Games, Inc.) Hidden
UE4 Prerequisites (x64) (HKLM-x32\...\{2890ae6b-90e9-448d-b3e6-97e43c21e2fd}) (Version: 1.0.13.0 - Epic Games, Inc.) Hidden
Vegas Movie Studio HD Platinum 11.0 (HKLM-x32\...\{7E734C70-7F67-11E1-82AA-F04DA23A5C58}) (Version: 11.0.322 - Sony)
Visitor 3 Uninstall (HKLM-x32\...\Visitor 3) (Version:  - )
WinRAR 4.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)
 
========================= Devices: ================================
Name: AMD High Definition Audio Device
Description: AMD High Definition Audio Device
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Advanced Micro Devices
Service: AtiHDAudioService
Device ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&288B8684&0&0001
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
========================= Memory info: ===================================
Percentage of memory in use: 10%
Total physical RAM: 16384 MB
Available physical RAM: 14666.07 MB
Total Virtual: 32766.18 MB
Available Virtual: 30955.4 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:384.58 GB) NTFS
 
========================= Users: ========================================
User accounts for \\WEREWOLF
 
Administrator            User                    Guest                    
 
 
**** End of log ****

Edited by hamluis, 16 May 2017 - 07:07 AM.


#9 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 06:27 AM

I will be away from my computer for a period of time but I will return later today to continue answering any questions and taking instructions, I appreciate your help with this issue.



#10 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,128 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:11:06 PM

Posted 16 May 2017 - 09:02 AM

  • Open Device Manager click Start then on the Search box type devmgmt.msc and press Enter
  • the Device Manager window will open
  • right click the Intel Network device
  • click Properties > Tab Details > On the Property box select Hardware Ids
  • Copy & Paste the values on the box to your Reply

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#11 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 16 May 2017 - 07:56 PM

Thank you for your patience.

 

PCI\VEN_8086&DEV_150C&SUBSYS_84571043&REV_00
PCI\VEN_8086&DEV_150C&SUBSYS_84571043
PCI\VEN_8086&DEV_150C&CC_020000
PCI\VEN_8086&DEV_150C&CC_0200


#12 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,128 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:11:06 PM

Posted 17 May 2017 - 03:16 AM

Hi,

 

Try to install the latest driver for the network card

https://downloadcenter.intel.com/download/18713/Intel-Network-Adapter-Driver-for-Windows-7-?product=41676

 

make sure you select the 32 or 64 bits version according with the OS you have.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#13 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 17 May 2017 - 03:42 AM

It requires that I uninstall the existing driver and then run the installer, so I'll attempt that and see what happens.



#14 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 17 May 2017 - 03:51 AM

Ok I'm running into a problem, whether it's my lack of understanding or whether it's a system-related thing I'm not sure, but I try running the self extracting executable for the drivers and it displays this message

"The installed version of Intel® Network Connections is not supported for upgrades. You must uninstall it before installing this version."

So I completely uninstall the device from the device manager also clicking the "delete driver" box when prompted, and then try to run the installer once more, and it gives me the same message.


The solution was that I had to manually unpack the self extracting executable and then through the device manager manually get the system to find the driver in the folder(s) that I unpacked the drivers to.

It says that the driver installation was successful.

 



#15 mysteriousfleas

mysteriousfleas
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:05:06 PM

Posted 17 May 2017 - 03:53 AM

Unfortunately I am still having download troubles, as it so happens I actually had to download those drivers from another computer and transport them to this one, and I've just tried downloading the same driver package from intel's website and I'm still having issues, the download timed out.

I'm kind of worried some physical aspect of my onboard network adapter is fried or something, there was some other guy on the win7 forums that seemed to have that issue as well.


Edited by mysteriousfleas, 17 May 2017 - 03:53 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users