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svchost using >2GB Memory


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#1 spants

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Posted 15 May 2017 - 04:21 PM

Hi,

 

I have an svchost entry that is using more than 2GB of RAM:

 

Process ID: 1052    User: SYSTEM    Domain: NT AUTHORITY     Path: C:\Windows\system32\svchost.exe
Memory Usage: 1.73 GB    Peak Memory Usage: 2.78 GB
 
I tried installing Explorer 11 and received an error upon reboot:
 
"failed windows update rolling back something-something"
 
Explorer 8 still installed.
 
I followed these instructions regarding suspicious svchost entries:
 
and found an entry, taskeng.exe using 2.9GB but don't know how to go about diagnosing things and resolving this.
 
Please help,
Steve


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#2 boopme

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Posted 09 June 2017 - 10:14 AM

Sorry for the delay, but we need a deeper look. Start at step 6..

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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