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BSOD Help


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#1 xxdeusxx

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Posted 14 May 2017 - 05:07 PM

· OS - Windows 10
· x86 64-Bit
· Windows 7
· Purchased Windows 7, upgraded to 10 for free.
· 4-5 years old, plus some newer components.  Graphics card, hdd.
· Windows 10 for about 8 months or so.

· fx8350
· Gtx 970
· Asus Sabertooth 990FX R2.0
· Can't remember, fairly new. I had it replaced within warranty about a year ago.

· Built

· Desktop

 

 



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#2 Lvlpost

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Posted 14 May 2017 - 08:53 PM

Have you seen an error code?



#3 bwv848

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Posted 15 May 2017 - 09:56 AM

Greetings, xxdeusxx, and :welcome: to BleepingComputer's Windows Crashes, BSOD, and Hangs Help and Support forum!

Please follow these BSOD posting instructions and attach the requested files by replying to this topic.

Thank you.

Regards,
bwv848

Useful information!
Please only use the ZIP compression format, do not use 7z, RAR, etc.!!!


If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#4 xxdeusxx

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Posted 15 May 2017 - 05:15 PM

Sorry I thought I uploaded those two files.  

 

The stop code was SYSTEM SERVICE EXCEPTION

Attached Files



#5 bwv848

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Posted 17 May 2017 - 10:18 AM

Unfortunately, these dump files are pretty useless. Microsoft hasn't released symbols for your version of Windows. Suggest you do the following for now:

-monitor your temps with HWMonitor
-update your BIOS and Windows (if your computer could lose power unexpectedly, please don't!)
-run MemTest86 for a minimum of eight passes. A guideis available here if you need help.
-run Seagate SeaTools for Windows. Test all your drives with the S.M.A.R.T. and Long Generic tests.
-run Prime95 (read the details in the link)
-run these remaining hardware diagnostics
-run Driver Verifier if all else fails


Edited by bwv848, 17 May 2017 - 10:18 AM.

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BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)





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