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Sneaky Sneaky hidden problemo. Please help !


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9 replies to this topic

#1 Donnieboy2710

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Posted 14 May 2017 - 01:00 PM

Hi ya'll, I've recently been having some trouble my connection. It started with the odd random disconnection, as a matter of fact it still is just that... Completely bloody random. Initially i checked the error message with the little yellow triangle and it told me "could not automatically detect this networks proxy settings" So i thought hey easy fix.... However it still seems to keep happening. Then I realised it's only me who seems to get this problem out of the 6 people that live in my house. (i've flushed my dns, turned off proxy settings in my browser and pretty much every other fix for the initial problem) 

 

Now i've started having this rather annoying thing where i just rudely get tabbed out of a game onto the desktop... no warning no nothing. Now as you can imagine this is quite frustrating for me considering i can one... get randomly disconnected in the middle of a game or i can get tabbed out. So scanned with malware bytes and windows defender but they didn't seem to pick anything up. So i don't know if it really is malware or not. I've even wired my pc directly to my modem and i still get the same problem. So it's not my personal connection (using one of those wall plug ethernet adapter thingies). So i was wandering if anyone of you genius' would happen to know a way to really and i mean REALLY deep scan my pc to find a sneaky bit if malware that's hiding under the radar. Thankyou guys hope to hear from you soon.



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#2 nasdaq

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Posted 15 May 2017 - 10:42 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===

Please post the logs.

Let me know what problems persists.
==============================

#3 Donnieboy2710

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Posted 15 May 2017 - 02:08 PM

Let me know if i missed anything, i hope this gives you some useful intel. 

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#4 nasdaq

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Posted 16 May 2017 - 07:39 AM

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-21-3181914695-1355844007-1417752823-1001\...\Policies\Explorer: [NolowDiskSpaceChecks] 1
HKU\S-1-5-21-3181914695-1355844007-1417752823-1001\...\MountPoints2: {2f75d5b7-380c-11e7-82db-74d435b1aa60} - "F:\autorun.exe"
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
FF user.js: detected! => C:\Users\Kieran Prowse\AppData\Roaming\Mozilla\Firefox\Profiles\dj7aur1x.default\user.js [2017-04-25]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Kieran Prowse\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-03-09]
CHR Extension: (Chrome Media Router) - C:\Users\Kieran Prowse\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-05-12]
Task: {01CB6EB8-1022-4E2F-9FEE-DEF47E61D66D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {056A551F-2493-4E12-8CF6-8269538C706D} - System32\Tasks\{F12D9021-4F2A-4357-B1CF-D863107481A5} => pcalua.exe -a "C:\Program Files\ByteFence\ByteFence.exe" -c /uninstall
Task: {159C671D-7760-42E5-9649-EA9D7FB90CAE} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {48BD668A-1286-40B9-8163-AB1EAA752045} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {71D78E19-655C-4DE3-909D-61DD0DFA2410} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {88CEA6A8-9176-4CFD-B041-1A87749C1E3D} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {FE54B364-E446-44B4-BC4A-5E4B05C0A78F} - \WPD\SqmUpload_S-1-5-21-3181914695-1355844007-1417752823-1001 -> No File <==== ATTENTION
FirewallRules: [{D0ED064A-BB80-4215-9A6D-7BE843EAB925}] => (Allow) C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exe
FirewallRules: [{50AFC5BB-DEB1-4CC4-855C-CF113B49A0D1}] => (Allow) C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exe

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#5 Donnieboy2710

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Posted 16 May 2017 - 08:42 AM

There you go :) and i sure will ! thank you for your help i really appreciate it

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#6 nasdaq

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Posted 16 May 2017 - 12:34 PM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===

#7 Donnieboy2710

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Posted 19 May 2017 - 07:17 AM

I'm still being tabbed out occasionally BUT i havent disconnected once yet.



#8 nasdaq

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Posted 19 May 2017 - 07:56 AM



I'm still being tabbed out occasionally

Can you explain further. In which browser.

#9 Donnieboy2710

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Posted 20 May 2017 - 07:55 AM

It's not in browsers, When I'm playing games. No game in particular pretty much every game I've played recently it just randomly alt tabbs me to my desktop. Games still open and running it just minimises its self



#10 nasdaq

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Posted 20 May 2017 - 08:55 AM

Are you using a mouse or the keyboard to play the game?




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