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Cannot boot


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3 replies to this topic

#1 durkinjt

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Posted 14 May 2017 - 12:26 PM

I have an older HP computer, 500g hd, 4g RAM, I3 cpu. Win 8.1, when I boot up I get the message press "ESC key to enter startup". I have tried another good HDD and still get the message. Any help appreciated.


Edited by Chris Cosgrove, 18 May 2017 - 05:50 PM.
I have deleted a duplicate of this topic.


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#2 pantera2049

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Posted 14 May 2017 - 12:33 PM

hi!

 Can you tell us more?

 When the OS was installed for the first time? 

 Did you make some hardware\software changes before issue?

 Did you have power failure?

 TRY simple things first.



#3 JohnC_21

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Posted 14 May 2017 - 12:45 PM

Do a powercycle. Remove the power adapter and main battery if easily accessible. Hold the power button down for 30 seconds. Attach the power adapter and main battery. It may be necessary to pull the CMOS battery and do the power cycle again if the first attempt does not work.



#4 durkinjt

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Posted 14 May 2017 - 12:58 PM

hi!

 Can you tell us more?

 When the OS was installed for the first time? 

 Did you make some hardware\software changes before issue?

 Did you have power failure?

 TRY simple things first.

Thanks for the reply, using Win 8.1, had no issues previously.






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