Eluktronics Laptop GTX 1050 ti i7 7770hq 240gb SSD
This is a brand new laptop from Eluktronics that I bought and it has already been sent BACK to the company for maintenance due to high CPU temps (90+c) and high GPU temps (85+c).
I was told they redid the thermal paste and cleaned the case out and that the CPU temps were dropped, which they were, they now max out under gaming load at 70c. But the GPU is still running at 80+celcius. I play Playerunknown's Battlegrounds, which uses Unreal 4 as its engine so I know its a tough game to run but the 1050 ti definitely has the power to run it (I know because it runs max settings at 50+ fps) but the temps are high. Even on all lowest settings and in windowed mode I am still getting 83-88c during gaming. I tried Witcher 3 and got about 80c, and BF1 at around 78. Now this is after they relooked it over and this laptop is only about 1.5 months old and they had it for 2 weeks.
Should this laptop be hitting these temps and/or is it even safe for the unit to be getting that hot? I do not want it to burn out of the parts as this cost me a lot of money and needs to last a long time.
The biggest kick of all is that the Eluktronics rep I talked to over the phone, after not getting any update emails back for about 4 days, said that they cleaned it out and redid the paste but that I shouldn't run Battlegrounds due to the laptop getting that hot. Now this was advertised as a gaming/performance PC, advertised with a 1050 ti so it should be able to run this game, and most games, even high end stuff, just fine. I am really disappointed with this company and feel gutted over it. I mainly play Battlegrounds but also others that I do play still hit 80c when playing and that worries me for longevity of the laptop.
Is this okay, or should I be worried? If this is too high, which I feel that it is, I want to push for a refund because this unit cannot do what it was promoted to do. I don't want to be that guy but I don't want to be out 4 digits either.