I will try to be brief as possible.
I clicked on a Windows 10 Update pop up and someone started talking to me via pop up messages. I noticed after 10 mins I was being hacked as things began to disappear and slowly but surely my computer became disabled and I lost Admin rights, even the hidden Admin said Enabled when I turned it on but I had no control.
But why I'm possibly over reacting about the end is this, everything on my network got infected, even my phone but I have another phone not connected to the network and within 10 mins the hacker had control. For some reason he took me to a fake Windows Help site and posted all my folders and files which I stupidly couldn't stop laughing at and I think I made him angry.
I wiped the whole disk USA defence standard and made a fresh instsall. I thought I was ok until I visited a web site and amazingly he removed all the clickable buttons till all that was left was the Disable site access security button.
Then I wiped disk again and installed Ubuntu but he came back again.
I tried to put a password on BIOS but he changed it. Somehow I can still boot up but in BIOS menu Password says Enabled but it is greyed out and I can't click on it.
Both phones are Android 5.1
I'm using Safe Mode on phone which I Factory Reset as that is supposed to be virus proof and I don't want him to mess with this site.
I updated the BIOS on my PC using USB Flash because I didn't have to boot up, thinking this would bypass the malware but it's still infected. It feels like AI because he can't be stalking me all the time yet when I think everything is OK all my Programs will disappear. It seems to get very angry when I download Malewarebytes. But when I run it, both it and Bit defender report everything clear.
If it can infect Windows, Linux and Android and be undetectable how can it be countered? Especially infecting a phone with WiFi disabled.
I hope someone can help but I'm dreading him seeing this and engaging the BIOS password and totally destroying my computers.
Hope that wasn't too long, in 16 years I've never been infected, it's quite scary.
Edited by hamluis, 13 May 2017 - 09:19 AM.
Moved from W10 Spt to Am I Infected - Hamluis.