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Can anyone help diagnose this Seagate External HD?


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5 replies to this topic

#1 whiteout75

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Posted 12 May 2017 - 05:08 AM

Hi,

New here - hello! So, i have taken the plunge and fully opened up my Seagate Barracuda 2TB External HD. It is making some strange noises and i was curious as to what was going on inside.

I have made a video of power up with the case fully off:

https://youtu.be/YNxQdVGyIlo

As you can see the arm goes across, but then the spindle appears to lose power completely and i am left with a blue flashing light and a drive which isn't read by my PC.

I would be so grateful if someone could shed some light on what i'm sure is a fairly common problem, particularly with Seagate drives it seems!


Many many thanks in advance!



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#2 SleepyDude

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Posted 12 May 2017 - 06:06 AM

Hi :welcome: to BleepingComputer

 

Sorry but I have bad news for you, an HDD should never be opened outside a special clean room specifically built to do Data Recovery, you can read about it from example on this link: http://www.drive-recovery-hints.com/Never_open_cover_of_hard_drive.html

 

Clean room example

 

Of course its ok to open the drive to check how is build inside but without expectations of recovering the data!


Edited by SleepyDude, 12 May 2017 - 06:07 AM.

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#3 mjd420nova

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Posted 12 May 2017 - 11:05 AM

One thing that all drives have to do on start up is to position the heads at a "home" spot and read a specific byte that sends the heads into the center to find the clock track.  If it fails to find the clock track the drive will reduce the platter speed and try again to find the clock track.  If that fails, the drive may spin down and stop or just spin at a reduced speed.  A sharp ear will catch these sounds on boot up and are a diagnostic clue.



#4 britechguy

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Posted 12 May 2017 - 04:20 PM

The only thing I'd suggest at this point, and given that the drive has been opened as it has it's not likely to work, is downloading TestDisk to see if it can do anything with that drive.  After having replaced the cover.


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#5 mjd420nova

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Posted 13 May 2017 - 10:41 AM

Donate the parts to the local high school, it isn't worth anything anymore but a demonstration tool.  It will never read or write again.



#6 JohnC_21

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Posted 13 May 2017 - 02:19 PM

Donate the parts to the local high school, it isn't worth anything anymore but a demonstration tool.  It will never read or write again.

Maybe pull the rare earth magnets first.  :)






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