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WinSnare, WinSap, Kyubey.exe, MIO.exe keeps reinstalling.


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9 replies to this topic

#1 marshallroy-03

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Posted 11 May 2017 - 09:51 AM

Help! I tried deleting them one by one but they keep on appearing. Please tell me what to do. thank you


Edited by hamluis, 11 May 2017 - 11:16 AM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

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Posted 11 May 2017 - 09:10 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 marshallroy-03

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Posted 11 May 2017 - 11:48 PM

Contents of checkup.txt
 
 Results of screen317's Security Check version 1.014 --- 12/23/15  
 Windows 7 Service Pack 1 x64 (UAC is disabled!)  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
Avast Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 23.0.0.207  
 Adobe Reader XI  
 Mozilla Firefox 12.0 Firefox out of Date!  
 Google Chrome (57.0.2987.133) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
 AVAST Software Avast x64 aswidsagenta.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 


#4 marshallroy-03

marshallroy-03
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Posted 11 May 2017 - 11:51 PM

Farbar is not responding

 

 

contents of mtb.txt...

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by MJ (administrator) on 12-05-2017 at 12:42:13
Running from "C:\Users\MJ\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: MS-7721 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.type", 0
========================= Hosts content: =================================
127.0.0.1 lmlicenses.wip4.adobe.com
127.0.0.1 lm.licenses.adobe.com
127.0.0.1 na1r.services.adobe.com
127.0.0.1 hlrcv.stage.adobe.com
127.0.0.1 practivate.adobe.com 
127.0.0.1 activate.adobe.com0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
0.0.0.0 media.opencandy.com
0.0.0.0 cdn.opencandy.com
0.0.0.0 tracking.opencandy.com
0.0.0.0 api.opencandy.com
0.0.0.0 api.recommendedsw.com
0.0.0.0 installer.betterinstaller.com
0.0.0.0 installer.filebulldog.com
0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
0.0.0.0 inno.bisrv.com
0.0.0.0 nsis.bisrv.com
0.0.0.0 cdn.file2desktop.com
0.0.0.0 cdn.goateastcach.us
0.0.0.0 cdn.guttastatdk.us
0.0.0.0 cdn.inskinmedia.com
0.0.0.0 cdn.insta.oibundles2.com
0.0.0.0 cdn.insta.playbryte.com
0.0.0.0 cdn.llogetfastcach.us
0.0.0.0 cdn.montiera.com
0.0.0.0 cdn.msdwnld.com
0.0.0.0 cdn.mypcbackup.com
0.0.0.0 cdn.ppdownload.com
0.0.0.0 cdn.riceateastcach.us
0.0.0.0 cdn.shyapotato.us
 
There are 9 entries.
 
========================= IP Configuration: ================================
 
Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled taskoffload=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Ruth
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : domain.name
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : domain.name
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 4C-CC-6A-67-0E-50
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::2131:92cb:3c8c:2847%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.254.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, May 12, 2017 10:14:37 AM
   Lease Expires . . . . . . . . . . : Saturday, May 13, 2017 10:14:36 AM
   Default Gateway . . . . . . . . . : fe80::9261:cff:fe24:b13e%10
                                       192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DHCPv6 IAID . . . . . . . . . . . : 239914090
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-A5-23-FF-4C-CC-6A-67-0E-50
   DNS Servers . . . . . . . . . . . : fe80::1%10
                                       192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  fe80::1
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging google.com [216.58.199.110] with 32 bytes of data:
Reply from 216.58.199.110: bytes=32 time=223ms TTL=54
Reply from 216.58.199.110: bytes=32 time=327ms TTL=54
 
Ping statistics for 216.58.199.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 223ms, Maximum = 327ms, Average = 275ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  fe80::1
 
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=595ms TTL=50
Reply from 98.139.183.24: bytes=32 time=434ms TTL=50
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 434ms, Maximum = 595ms, Average = 514ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...4c cc 6a 67 0e 50 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.254.254    192.168.254.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.254.0    255.255.255.0         On-link     192.168.254.2    276
    192.168.254.2  255.255.255.255         On-link     192.168.254.2    276
  192.168.254.255  255.255.255.255         On-link     192.168.254.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.254.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.254.2    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10    276 ::/0                     fe80::9261:cff:fe24:b13e
  1    306 ::1/128                  On-link
 10    276 fe80::/64                On-link
 10    276 fe80::2131:92cb:3c8c:2847/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/12/2017 12:42:54 PM) (Source: Application Hang) (User: )
Description: The program FSS.exe version 27.1.2016.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 18e4
 
Start Time: 01d2cad9ce2913b3
 
Termination Time: 4
 
Application Path: C:\Users\MJ\Downloads\FSS.exe
 
Report Id: 73a9b8ff-36cd-11e7-859f-4ccc6a670e50
 
Error: (05/12/2017 12:38:21 PM) (Source: Application Hang) (User: )
Description: The program FSS.exe version 27.1.2016.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1fac
 
Start Time: 01d2cad978bd37f1
 
Termination Time: 1
 
Application Path: C:\Users\MJ\Downloads\REMOVER\FSS.exe
 
Report Id: d21b760a-36cc-11e7-859f-4ccc6a670e50
 
Error: (05/12/2017 10:14:49 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "51.0.2683.0,language="&#x2a;",type="win32",version="51.0.2683.0"1".
Dependent Assembly 51.0.2683.0,language="&#x2a;",type="win32",version="51.0.2683.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/11/2017 10:52:01 PM) (Source: Application Hang) (User: )
Description: The program mbar.exe version 1.9.3.1001 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1b40
 
Start Time: 01d2ca615469b2f2
 
Termination Time: 12089
 
Application Path: C:\Users\MJ\Downloads\REMOVER\mbar\mbar.exe
 
Report Id: 5a2278d5-3659-11e7-8456-4ccc6a670e50
 
Error: (05/11/2017 10:00:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: perfmon.exe, version: 6.1.7601.17514, time stamp: 0x4ce7972c
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9
Exception code: 0xc0000005
Fault offset: 0x00000000000532d0
Faulting process id: 0x470
Faulting application start time: 0xperfmon.exe0
Faulting application path: perfmon.exe1
Faulting module path: perfmon.exe2
Report Id: perfmon.exe3
 
Error: (05/11/2017 05:15:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: Adobe CEF Helper.exe, version: 3.9.1.335, time stamp: 0x580f9487
Faulting module name: libcef.dll, version: 3.2171.2069.0, time stamp: 0x551bdc44
Exception code: 0xc0000005
Fault offset: 0x00444106
Faulting process id: 0x15fc
Faulting application start time: 0xAdobe CEF Helper.exe0
Faulting application path: Adobe CEF Helper.exe1
Faulting module path: Adobe CEF Helper.exe2
Report Id: Adobe CEF Helper.exe3
 
Error: (05/11/2017 05:05:16 PM) (Source: amdacpusrsvc) (User: )
Description: amdacpusrsvcacpusrsvc: IOCTL_ACPKSD_KSD_TO_USR_SVC_SET_FB_APERTURES: FAILED
 
Error: (05/11/2017 05:05:05 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "51.0.2683.0,language="&#x2a;",type="win32",version="51.0.2683.0"1".
Dependent Assembly 51.0.2683.0,language="&#x2a;",type="win32",version="51.0.2683.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/11/2017 10:10:30 AM) (Source: Application Hang) (User: )
Description: The program UpdateManager.exe version 1.2.26.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1734
 
Start Time: 01d2c9fb7057d5fa
 
Termination Time: 0
 
Application Path: C:\Program Files (x86)\Garena Plus\UpdateManager.exe
 
Report Id: fe7ffbe3-35ee-11e7-babd-4ccc6a670e50
 
Error: (05/11/2017 10:06:46 AM) (Source: amdacpusrsvc) (User: )
Description: amdacpusrsvcacpusrsvc: IOCTL_ACPKSD_KSD_TO_USR_SVC_SET_FB_APERTURES: FAILED
 
 
System errors:
=============
Error: (05/12/2017 10:32:51 AM) (Source: Service Control Manager) (User: )
Description: The NPASRE service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 21600000 milliseconds: Restart the service.
 
Error: (05/12/2017 10:14:59 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
iSafeKrnl
iSafeKrnlKit
iSafeKrnlMon
iSafeKrnlR3
 
Error: (05/12/2017 10:14:56 AM) (Source: Service Control Manager) (User: )
Description: The WINSNARE service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:56 AM) (Source: Service Control Manager) (User: )
Description: The WinSAPSvc service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:56 AM) (Source: Service Control Manager) (User: )
Description: The WANARE service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:56 AM) (Source: Service Control Manager) (User: )
Description: The VNASRE service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:54 AM) (Source: Service Control Manager) (User: )
Description: The SNAREA service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:53 AM) (Source: Service Control Manager) (User: )
Description: The SNARE service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:52 AM) (Source: Service Control Manager) (User: )
Description: The SANARE service terminated with the following error: 
%%126 = The specified module could not be found.
 
 
Error: (05/12/2017 10:14:51 AM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
 
 
Microsoft Office Sessions:
=========================
Error: (03/24/2017 04:12:58 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.6021.5000. This session lasted 30 seconds with 0 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-12-11 11:26:00.043
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-11 11:26:00.027
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-10 18:32:35.673
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-10 18:32:35.642
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-10 09:32:41.403
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-10 09:32:41.372
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-09 18:06:21.626
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-09 18:06:21.579
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-09 05:17:22.116
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-12-09 05:17:22.085
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Users\MJ\AppData\Local\Temp\gkernel.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
µTorrent (HKCU\...\uTorrent) (Version: 3.5.0.43580 - BitTorrent Inc.)
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
A4 TECH PC Camera H (HKLM-x32\...\{CE3B8E96-B0AF-4871-9178-1519B58E3A93}) (Version: 2007.11.12 - A4 TECH)
ACP Application (HKLM\...\{ABDAA1E7-D09C-9A1E-CD73-3115FF918D39}) (Version: 2017.0210.0844.02 - Advanced Micro Devices, Inc.) Hidden
Adobe After (HKLM\...\{6A915992-D887-4897-82F5-950EDD12DEB1}) (Version: 1.0.0000 - Adobe Systems Incorporated) Hidden
Adobe After Effects CC 2017 (HKLM-x32\...\AEFT_14_0_1) (Version: 14.0.1 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.9.1.335 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Media Encoder CC 2017 (HKLM-x32\...\AME_11_0_2) (Version: 11.0.2 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Premiere (HKLM\...\{C1CB876C-A08E-4692-B525-42848BD154D7}) (Version: 1.0.0000 - Adobe Systems Incorporated) Hidden
Adobe Premiere Pro CC 2015 (HKLM-x32\...\{38C72D42-0672-43B1-9E05-E7631684F9A1}) (Version: 9.0.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.20) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.20 - Adobe Systems Incorporated)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.8 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{05E07D23-91E9-4E70-A4CC-EF505088F967}) (Version: 5.4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{741291DA-2B34-4D44-8FB6-58EDE21261D8}) (Version: 5.4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{DB18F1C0-846F-46F5-A074-5B97C8AF5C8E}) (Version: 10.3.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
Assassins Creed Syndicate (HKLM-x32\...\Assassins Creed Syndicate_is1) (Version:  - )
Audacity 2.1.2 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.2 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.4.2294 - AVAST Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Borderlands 2 (HKLM-x32\...\Borderlands 2_is1) (Version: 1.8.4 - 2K Games)
Borderlands The Pre-Sequel (HKLM-x32\...\Borderlands The Pre-Sequel_is1) (Version:  - )
ByteFence Anti-Malware (HKLM-x32\...\ByteFence) (Version: 2.6.0.0 - Byte Technologies LLC)
Catalyst Control Center Next Localization BR (HKLM\...\{718BA8BF-41EF-7F8D-0E4D-3496A19C18C4}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHS (HKLM\...\{264681F6-75EF-CDE6-8022-B80C52D18568}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CHT (HKLM\...\{59922B4A-7567-4E02-A941-1B0C66E03092}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization CS (HKLM\...\{3692B40B-2B0C-19E2-249F-A30438A182B6}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DA (HKLM\...\{E5A2E184-33CF-567D-0B4F-830DB0948E1C}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization DE (HKLM\...\{8D3C8512-3786-D3AA-677C-A86FFFC36FF0}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization EL (HKLM\...\{A9373B5D-D302-7597-FE13-32568E0BAD88}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization ES (HKLM\...\{3B5B6169-DB60-9CBD-E676-A2FD0E78BBA1}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FI (HKLM\...\{F52C626C-E2CE-154C-517D-285C7EB776D3}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization FR (HKLM\...\{94D905E1-51B6-CCDD-A857-CFA4BC6E1664}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization HU (HKLM\...\{7DC3D935-E71D-E156-BDA9-B04D132C38D5}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization IT (HKLM\...\{AEA59119-45F2-C568-78D6-AA5645C8B298}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization JA (HKLM\...\{25CF6A28-B0E6-C9AA-FEFD-F68CD79FC158}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization KO (HKLM\...\{2E3542FF-5CAE-8FEF-7989-EC98B356EE8B}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NL (HKLM\...\{D6D902EE-54B5-7031-D362-3D7FC11D7162}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization NO (HKLM\...\{E36B2C8C-D9A0-8C84-02CA-CC427C00D4C6}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization PL (HKLM\...\{4D3260C1-9D65-8EAC-AF3A-139CAAD5F515}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization RU (HKLM\...\{75FAC08B-4527-61FE-293E-9643DC345C4D}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization SV (HKLM\...\{15113A0A-9DF9-100F-2E26-9617E16CD990}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TH (HKLM\...\{B579F0A8-C6F5-4F58-5ABB-D4E2FBDD550C}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Next Localization TR (HKLM\...\{C996F0BA-9F8A-B0C9-CCFD-23A55733E4E3}) (Version: 2017.0210.908.16431 - Advanced Micro Devices, Inc.) Hidden
Cheat Engine 6.6 (HKLM-x32\...\Cheat Engine 6.6_is1) (Version:  - Cheat Engine)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6021.5000 - Microsoft Corporation)
CopyTrans Control Center Uninstall Only (HKCU\...\CopyTrans Suite) (Version: 4.013 - WindSolutions)
Crossfire PH version 1225 (HKLM-x32\...\{816BF8B4-A8BA-41EC-9ABB-6498E2AFF574}_is1) (Version: 1225 - Gameclub)
DreamScene Seven version 1.7 (HKLM-x32\...\{2367FAB6-057A-4973-875F-F57F7BBBA363}_is1) (Version: 1.7 - DREAMSCENESEVEN.COM)
DriverPack Notifier (HKLM-x32\...\DriverPack Notifier) (Version: 2.2.1 - DriverPack Solution)
Far Cry 4 Complete Edition version 1.0.0 (HKLM-x32\...\Far Cry 4 Complete Edition_is1) (Version: 1.0.0 - Ubisoft)
GameClub Launcher PH (Remove only) (HKLM-x32\...\{BBD9FAD7-F782-4548-B00F-E612322950F6}) (Version: 20111202 - GameClub)
Garena - League of Legends (HKLM-x32\...\LoLLCUPH) (Version:  - Garena Online Pte Ltd.)
Garena - League of Legends (HKLM-x32\...\LoLPH) (Version:  - Garena Online Pte Ltd.)
Garena - PointBlank PH (HKLM-x32\...\PBPH) (Version:  - Garena Online Pte Ltd.)
Garena (remove only) (HKLM-x32\...\gxx) (Version: 2.0.1702.1318 - Garena)
Garena+ (HKLM-x32\...\im) (Version: 2011 - Garena Online Pte Ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 57.0.2987.133 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
HP Deskjet 1510 series Basic Device Software (HKLM\...\{D17E60E8-478A-4D4A-8147-21D481B5CA55}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
HP Deskjet 1510 series Help (HKLM-x32\...\{2E25FCEB-EFCB-4696-AA01-D3CBAC721831}) (Version: 30.0.0 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
iTunes (HKLM\...\{6C01A0A7-7440-4D48-93C6-2927A1E93FE6}) (Version: 12.6.0.100 - Apple Inc.)
Left 4 Dead 2 (HKLM\...\Steam App 550) (Version:  - Valve)
Microsoft .NET Framework 4.6.2 (HKLM\...\{63DF5C4B-E3BF-3346-A033-C57B22F44C9E}) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Mozilla Firefox 12.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 12.0 (x86 en-US)) (Version: 12.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 12.0 - Mozilla)
Mp3tag v2.79 (HKLM-x32\...\Mp3tag) (Version: v2.79 - Florian Heidenreich)
MSI Super Charger (HKLM-x32\...\{7CDF10DD-A9B5-4DA3-AB95-E193248D4369}_is1) (Version: 1.2.029 - MSI)
NBA 2K17 (HKLM-x32\...\NBA 2K17_is1) (Version:  - )
Need For Speed Most Wanted Black Edition version 1.3.0.0 (HKLM-x32\...\Need For Speed Most Wanted Black Edition_is1) (Version: 1.3.0.0 - Mr DJ)
OEM Application Profile (HKLM-x32\...\{FCCF4B77-432F-EA83-4289-40C1DFA14C85}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
PDF Settings CS6 (HKLM-x32\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
Product Improvement Study for HP Deskjet 1510 series (HKLM\...\{35DB2630-846E-47C5-AF84-9D6AC3629F55}) (Version: 32.2.188.47710 - Hewlett-Packard Co.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.92.115.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7960 - Realtek Semiconductor Corp.)
SafeZone Stable 3.55.2393.596 (HKLM-x32\...\SafeZone 3.55.2393.596) (Version: 3.55.2393.596 - Avast Software) Hidden
Spotify (HKCU\...\Spotify) (Version: 1.0.53.758.gde3fc4b2 - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamViewer 7 (HKLM-x32\...\TeamViewer 7) (Version:  - TeamViewer)
The Sims 4: City Living (HKLM\...\dGhlc2ltczRjaXR5bGl2aW5n_is1) (Version: 1 - )
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.25.136.1020 - Electronic Arts Inc.)
Update_msi (HKLM-x32\...\{59B5A9CD-253D-4C41-A073-B387D4C9672D}) (Version: 1.0.0 - Default Company Name)
VLC media player 1.0.5 (HKLM-x32\...\VLC media player) (Version: 1.0.5 - VideoLAN Team)
Vulkan Run Time Libraries 1.0.37.0 (HKLM\...\VulkanRT1.0.37.0) (Version: 1.0.37.0 - LunarG, Inc.)
WinRAR 5.20 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)
 
========================= Devices: ================================
 
Name: Microsoft ISATAP Adapter
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*ISATAP\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
Name: Microsoft ISATAP Adapter #2
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*ISATAP\0001
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
Name: YAC Kit Driver
Description: YAC Kit Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: iSafeKrnlKit
Device ID: ROOT\LEGACY_ISAFEKRNLKIT\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: YAC Ring3 Driver
Description: YAC Ring3 Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: iSafeKrnlR3
Device ID: ROOT\LEGACY_ISAFEKRNLR3\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 43%
Total physical RAM: 7127.57 MB
Available physical RAM: 4007.98 MB
Total Virtual: 14253.34 MB
Available Virtual: 10262.82 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:90.44 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RUTH
 
Administrator            Guest                    MJ                       
 
========================= Restore Points ==================================
 
06-05-2017 08:28:18 Removed AlphaGo
07-05-2017 02:39:17 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
07-05-2017 02:39:50 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
07-05-2017 02:40:15 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
07-05-2017 02:40:37 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
10-05-2017 07:16:41 Removed AlphaGo
 
**** End of log ****


#5 marshallroy-03

marshallroy-03
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Posted 12 May 2017 - 03:38 AM

Malwarebytes antimalware unable to connect the Server

what should i do next? 



#6 Broni

Broni

    The Coolest BC Computer


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Posted 12 May 2017 - 07:41 PM

Uninstall Malwarebytes.

Download fresh copy but during installation opt OUT from trial version.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#7 marshallroy-03

marshallroy-03
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Posted 17 May 2017 - 03:59 AM

farbar:

 

Farbar Service Scanner Version: 27-01-2016
Ran by MJ (administrator) on 17-05-2017 at 16:48:17
Running from "C:\Users\MJ\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#8 marshallroy-03

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Posted 17 May 2017 - 04:12 AM

malwarebytes: (can't paste here, too long)

https://drive.google.com/file/d/0B4-FxUEVuaSLdnZaUmNMQ0tNTlU/view?usp=sharing

 

mbar:

https://drive.google.com/file/d/0B4-FxUEVuaSLanJZTF9lZmVieXc/view?usp=sharing

system log: https://drive.google.com/file/d/0B4-FxUEVuaSLZlZXaEM3YmhoSzg/view?usp=sharing



#9 marshallroy-03

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Posted 17 May 2017 - 04:14 AM

rKill:

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/17/2017 05:12:44 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\MJ\Downloads\FSS.exe (PID: 7172) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * taskmgr.exe debugger. [IFEO Debugger Deleted]
 
Backup Registry file created at:
 C:\Users\MJ\Desktop\rkill\rkill-05-17-2017-05-13-04.reg
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Policies\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Windows Firewall Disabled
 
   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1 lmlicenses.wip4.adobe.com
  127.0.0.1 lm.licenses.adobe.com
  127.0.0.1 na1r.services.adobe.com
  127.0.0.1 hlrcv.stage.adobe.com
  127.0.0.1 practivate.adobe.com 
  127.0.0.1 activate.adobe.com
  0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
  0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
  0.0.0.0 media.opencandy.com
  0.0.0.0 cdn.opencandy.com
  0.0.0.0 tracking.opencandy.com
  0.0.0.0 api.opencandy.com
  0.0.0.0 api.recommendedsw.com
  0.0.0.0 installer.betterinstaller.com
  0.0.0.0 installer.filebulldog.com
  0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
  0.0.0.0 inno.bisrv.com
  0.0.0.0 nsis.bisrv.com
  0.0.0.0 cdn.file2desktop.com
  0.0.0.0 cdn.goateastcach.us
 
  20 out of 41 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 05/17/2017 05:14:09 PM
Execution time: 0 hours(s), 1 minute(s), and 25 seconds(s)


#10 Broni

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Posted 17 May 2017 - 08:24 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 





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